1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/03/V1/009146	Claim	Damage	TND EXPRESS (M) SDN BHD	Credit Account	ZND174117033876				Rejected	0.00		19-3-2025 05:20:06 PM		2-4-2025 05:20:06 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009145	Claim	Lost	MMATRIX	Credit Account	ZND174040404804				Rejected	3299.00		19-3-2025 03:11:30 PM		2-4-2025 03:11:30 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009144	Claim	Lost	MMATRIX	Credit Account	ZND174040818359				Rejected	4999.00		19-3-2025 02:55:51 PM		2-4-2025 02:55:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009143	Claim	Damage	mmatrix	Credit Account	ZND174117747506	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	19-3-2025 02:43:59 PM	19-4-2025 11:28:08 AM	2-4-2025 02:43:59 PM	17-4-2025 11:26:01 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009142	Claim	Damage	Zaliza binti Ismail	Cash	ZND173821903864				Rejected	220.00		19-3-2025 02:33:59 PM		2-4-2025 02:33:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009141	Claim	Lost	Ting Yee Hui	Prepaid Account	EFS1004466591	No	LineHaul Connectivity Issue	Express	Pending Responsible Staff Details	300.00	200.00	19-3-2025 02:10:39 PM	19-5-2025 12:31:30 PM	2-4-2025 02:10:39 PM	17-5-2025 12:27:48 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009140	Claim	Damage	ERIC TAN	Credit Account	ZND174226986353				Rejected	329.00		19-3-2025 01:21:27 PM		2-4-2025 01:21:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009139	Claim	Lost	SARASWATY SOMASUNDRAM	Cash	ZND169156029362				Rejected	310.00		19-3-2025 12:37:41 PM		2-4-2025 12:37:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009138	Claim	Lost	EI EI	Credit Account	ZND173989151046	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	18-3-2025 04:13:57 PM	29-8-2025 04:19:18 PM	1-4-2025 04:13:57 PM	27-8-2025 04:16:05 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/03/V1/009137	Claim	Damage	PP HOME FURNITURE (M) SDN BHD	Prepaid Account	ZND174116941783				Rejected	180.00		18-3-2025 04:10:58 PM		1-4-2025 04:10:58 PM			Audit Trail	Download Incident Report	Download Claim Form

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