1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/06/V1/009772	Claim	Damage	crytal teo	Prepaid Account	V174955488104				Rejected	0.00		18-6-2025 02:09:18 PM		2-7-2025 02:09:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009771	Claim	Delay Delivery Premium Parcel	POK YANG	Prepaid Account	V174912716639				Rejected	160.00		18-6-2025 02:02:29 PM		2-7-2025 02:02:29 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009770	Claim	Delay Delivery Premium Parcel	M.IMAN ARSYAD B M.ASRI	Prepaid Account	V174912715281	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	160.00	100.00	18-6-2025 01:55:18 PM	17-7-2025 04:18:34 PM	2-7-2025 01:55:18 PM	15-7-2025 04:18:05 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009769	Claim	Missing Content	CBHS	Credit Account	ZND174713260621				Rejected	288.75		18-6-2025 11:26:06 AM		2-7-2025 11:26:06 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009768	Claim	Damage	Wan Muhammad Izzat Fitri Bin Mohd Irwan	Credit Account	V174955680737	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	521.22	200.00	18-6-2025 10:55:45 AM	31-8-2025 08:07:42 AM	2-7-2025 10:55:45 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009767	Claim	Damage	Xinjing Kee	Credit Account	V174912185336001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	18-6-2025 10:55:31 AM	20-7-2025 02:47:05 PM	2-7-2025 10:55:31 AM	18-7-2025 02:46:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009766	Claim	Damage	Xinjing Kee	Credit Account	V174912605407	No	Force Majeure	Express	Pending by Operation	200.00		18-6-2025 10:46:04 AM	28-6-2025 11:37:11 AM	2-7-2025 10:46:04 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009765	Claim	Damage	NG CHONG SWEE	Credit Account	V174911860043	No	Force Majeure	Express	Pending Responsible Staff Details	261.85	200.00	18-6-2025 10:38:02 AM	20-7-2025 02:33:42 PM	2-7-2025 10:38:02 AM	18-7-2025 02:33:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009764	Claim	Lost	MMATRIX SDN BHD	Credit Account	V174954112130	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	7999.00	200.00	18-6-2025 09:44:53 AM	30-10-2025 03:26:37 PM	2-7-2025 09:44:53 AM	28-10-2025 03:26:11 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009763	Claim	Damage	Noor Azura Binti Ishak	Cash	V174955800296				Rejected	20.00		17-6-2025 09:30:16 PM		1-7-2025 09:30:16 PM			Audit Trail	Download Incident Report	Download Claim Form

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