1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/06/V1/009812	Claim	Damage	VAL CART EMPIRE	Prepaid Account	V175027557506	No	Force Majeure	Express	Pending Responsible Staff Details	180.00	180.00	22-6-2025 10:15:08 AM	26-7-2025 12:01:36 PM	6-7-2025 10:15:08 AM	24-7-2025 12:01:17 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009811	Claim	Damage FreshBox	Rosnani Salleh	Credit Account	V174956507804				Rejected	45.00		21-6-2025 08:33:46 PM		5-7-2025 08:33:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009810	Claim	Lost	W HISHAM BIN W MOHAMAD	Cash	CNMY000628287				Rejected	284.72		21-6-2025 04:32:51 PM		5-7-2025 04:32:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009809	Claim	Damage	VAL CART EMPIRE	Prepaid Account	V174956272061	No	Force Majeure	Express	Pending Responsible Staff Details	90.00	90.00	21-6-2025 02:41:31 PM	3-8-2025 02:56:49 PM	5-7-2025 02:41:31 PM	1-8-2025 02:54:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009808	Claim	Damage	Xinjing Kee	Credit Account	V174956495569	No	Force Majeure	Express	Pending Responsible Staff Details	150.00	150.00	21-6-2025 10:55:59 AM	20-7-2025 02:55:20 PM	5-7-2025 10:55:59 AM	18-7-2025 02:55:00 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009807	Claim	Damage	Maz Armanee Interior	Cash	V174955876598				Info Incomplete	800.00		20-6-2025 07:42:50 PM	26-6-2025 12:06:27 PM	4-7-2025 07:42:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009806	Claim	Damage	GERALD YEU LIN CHOU	Credit Account	V174912239534				Info Incomplete	1688.00		20-6-2025 05:46:12 PM	27-6-2025 09:08:29 AM	4-7-2025 05:46:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009805	Claim	Damage	GERALD YEU LIN CHOU	Credit Account	V174912239534001				Info Incomplete	1688.00		20-6-2025 05:38:47 PM	27-6-2025 09:14:52 AM	4-7-2025 05:38:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009804	Claim	Lost	NG CHONG SWEE	Credit Account	V174912381523	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	20-6-2025 05:29:12 PM	17-7-2025 03:40:15 PM	4-7-2025 05:29:12 PM	15-7-2025 03:39:59 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V1/009803	Claim	Damage	tham chooi chooi	Cash	V174955731767				Info Incomplete	168.00		20-6-2025 05:28:00 PM	27-6-2025 11:25:41 AM	4-7-2025 05:28:00 PM			Audit Trail	Download Incident Report	Download Claim Form

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