1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/07/V1/010075	Claim	Damage	Faezatul Farah Binti Mohd Ghazali	Credit Account	V175310066111001	No	Force Majeure	Express	Pending by Operation	200.00		29-7-2025 09:34:08 PM	27-8-2025 04:00:06 PM	12-8-2025 09:34:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010074	Claim	Damage	Mohd Nazri Bin Alias	Cash	V175310073621001	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	0.00	200.00	29-7-2025 04:50:16 PM	21-11-2025 07:13:43 AM	12-8-2025 04:50:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010073	Claim	Damage	GAIA EATS SDN BHD	Prepaid Account	V175214275015001				Rejected	200.00		29-7-2025 03:29:34 PM		12-8-2025 03:29:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010072	Claim	Lost	SAFE REACH INTL LOGISTICS CO LIMITED	Credit Account	ZND1751615113276	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	200.00		29-7-2025 02:08:48 PM	27-8-2025 10:11:13 AM	12-8-2025 02:08:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010071	Claim	Damage FreshBox	Chuar Xin Peng	Cash	V175310130911001	No	Hub/Depo/Station Handling Issue	FreshBox	Pending by Operation	81.00		28-7-2025 09:35:21 PM	6-9-2025 09:10:00 AM	11-8-2025 09:35:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010070	Claim	Lost	Mira Hassan	Credit Account	10265566404	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	50.00	42.07	28-7-2025 04:05:42 PM	28-5-2026 02:57:10 PM	11-8-2025 04:05:42 PM	26-5-2026 02:54:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010069	Claim	Damage	TAN SIOK TIN	Cash	V175214496076001				Rejected	42.40		28-7-2025 01:38:03 PM		11-8-2025 01:38:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010068	Claim	Delay Delivery Premium Parcel	BEAUTY WORLD SKIN RESEARCH	Credit Account	V175309871078001				Rejected	200.00		28-7-2025 12:27:37 PM		11-8-2025 12:27:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010067	Claim	Damage	amt pc distributors sdn bhd	Credit Account	V175215337057011	No	Force Majeure	Express	Pending Responsible Staff Details	495.00	495.00	28-7-2025 10:38:58 AM	8-10-2025 03:23:32 PM	11-8-2025 10:38:58 AM	6-10-2025 03:23:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010066	Claim	Damage	ROSLI BIN AWANG	Credit Account	V175309978609001	Yes	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	300.00	300.00	28-7-2025 09:09:25 AM		11-8-2025 09:09:25 AM	29-9-2025 10:06:53 AM		Audit Trail	Download Incident Report	Download Claim Form

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