1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/07/V1/010085	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND174860040336				Rejected	1999.00		30-7-2025 05:10:07 PM		13-8-2025 05:10:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010084	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND173076285067				Rejected	1999.00		30-7-2025 05:05:20 PM		13-8-2025 05:05:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010083	Claim	Damage	JONAS FOO	Cash	V175310438048001	No	Packaging Problem (Sender)	FreshBox	Pending Responsible Staff Details	200.00	200.00	30-7-2025 04:52:54 PM	24-9-2025 02:43:53 PM	13-8-2025 04:52:54 PM	22-9-2025 02:41:24 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010082	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND174860699749				Rejected	1999.00		30-7-2025 04:25:00 PM		13-8-2025 04:25:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010081	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V175152214589	No	Force Majeure	Express	Pending by Operation	1999.00		30-7-2025 12:08:12 PM	25-8-2025 05:46:58 PM	13-8-2025 12:08:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010080	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	V175029493871				Rejected	1999.00		30-7-2025 12:05:14 PM		13-8-2025 12:05:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010079	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V175214400394001	No	Force Majeure	Express	Pending by Operation	1999.00		30-7-2025 11:59:06 AM	25-8-2025 03:24:11 PM	13-8-2025 11:59:06 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010078	Claim	Damage	HJ EXPRESS	Credit Account	V175310219166001				Rejected	38.00		30-7-2025 11:33:05 AM		13-8-2025 11:33:05 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010077	Claim	Damage	Sky Fortune Logistics	Credit Account	V175310218923001	No	Force Majeure	Express	Pending Responsible Staff Details	455.00	200.00	30-7-2025 01:09:03 AM	7-9-2025 10:55:11 AM	13-8-2025 01:09:03 AM	5-9-2025 10:54:54 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010076	Claim	Damage	Xinjing Kee	Credit Account	V175310144444001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	29-7-2025 11:11:27 PM	15-9-2025 03:58:48 PM	12-8-2025 11:11:27 PM	13-9-2025 03:55:08 AM		Audit Trail	Download Incident Report	Download Claim Form

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