1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/08/V1/010248	Claim	Damage	PP HOME FURNITURE (M) SDN.BHD	Prepaid Account	V175576207044001	No	Force Majeure	Express	Pending Responsible Staff Details	60.00	60.00	25-8-2025 04:32:17 PM	7-12-2025 10:57:27 AM	8-9-2025 04:32:17 PM	5-12-2025 10:51:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010247	Claim	Damage	Mohd atif bin azizan	Credit Account	V175516371521001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	25-8-2025 04:06:24 PM	11-10-2025 02:40:17 PM	8-9-2025 04:06:24 PM	9-10-2025 02:39:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010246	Claim	Damage	NOR AMIRAH BINTI ALIAS,	Credit Account	V175559284086001	No	Force Majeure	Express	Pending by Operation	200.00		25-8-2025 01:40:16 PM	11-9-2025 03:27:05 PM	8-9-2025 01:40:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010245	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD	Credit Account	V175567505579001				Rejected	100.00		23-8-2025 04:02:43 PM		6-9-2025 04:02:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010244	Claim	Damage	LEE WEE JEF	Credit Account	V175576152214001				Info Incomplete	1812.00		23-8-2025 02:40:08 PM	11-9-2025 03:53:03 PM	6-9-2025 02:40:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010243	Claim	Lost	CU live empire	Cash	V175429757139001	No	Hub/Depo/Station Handling Issue	Express	Rejected	54.00		23-8-2025 10:44:03 AM		6-9-2025 10:44:03 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010242	Claim	Damage	HJ EXPRESS	Credit Account	V175516489820001				Rejected	1500.00		22-8-2025 07:28:09 PM		5-9-2025 07:28:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010241	Claim	Damage	mmatrix	Credit Account	V175516417182001	No	Force Majeure	Express	Pending Responsible Staff Details	2198.00	200.00	22-8-2025 05:26:31 PM	8-10-2025 10:10:21 AM	5-9-2025 05:26:31 PM	6-10-2025 10:08:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010240	Claim	Damage	Nurul natasha	Credit Account	V175516371873001				Rejected	200.00		22-8-2025 04:15:41 PM		5-9-2025 04:15:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010239	Claim	Damage FreshBox	Nurshamina Binti Abu Bakar	Cash	V175500121842001				Rejected	0.00		22-8-2025 03:53:56 PM		5-9-2025 03:53:56 PM			Audit Trail	Download Incident Report	Download Claim Form

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