1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/08/V1/010258	Claim	Damage	HJ EXPRESS	Credit Account	V175576494383003	No	Force Majeure	Express	Pending Responsible Staff Details	270.00	200.00	28-8-2025 11:35:34 AM	24-10-2025 02:23:00 PM	11-9-2025 11:35:34 AM	22-10-2025 02:22:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010257	Claim	Damage	AHH JOO	Prepaid Account	V175576480485001				Rejected	88.00		27-8-2025 12:15:48 PM		10-9-2025 12:15:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010256	Claim	Delay Delivery Premium Parcel	Twins Digital Dental Lab (JB)	Prepaid Account	V175516170780001				Rejected	11.00		27-8-2025 11:58:58 AM		10-9-2025 11:58:58 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010255	Claim	Damage	SHAZA BT OTHMAN	Cash	V175576424069001				Rejected	50.00		27-8-2025 11:20:06 AM		10-9-2025 11:20:06 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010254	Claim	Damage	PENI GROUP SDN BHD	Credit Account	V175516036796001	No	Force Majeure	Express	Pending Responsible Staff Details	22.00	22.00	26-8-2025 04:40:30 PM	1-10-2025 09:58:29 AM	9-9-2025 04:40:30 PM	29-9-2025 09:55:37 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010253	Claim	Damage	PERABOT SUNGAI RAMBAI SDN BHD	Credit Account	V175516025240001	No	Force Majeure	Express	Rejected	0.00		26-8-2025 04:34:21 PM		9-9-2025 04:34:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010252	Claim	Damage	Home Heaven Sdn Bhd	Cash	V175567493739001	Yes	Force Majeure	Express	Pending Responsible Staff and Payment Details	316.40	158.20	26-8-2025 03:07:49 PM	22-12-2025 09:38:42 AM	9-9-2025 03:07:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010251	Claim	Damage	DR ADRIAN PUA POH KEONG	Prepaid Account	V175576420634001				Rejected	50.00		26-8-2025 03:06:23 PM		9-9-2025 03:06:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010250	Claim	Missing Content	Qian Li Niao Logistic Intl	Credit Account	V175215000821002	No	Hub/Depo/Station Handling Issue	Pallet	Pending by Operation	6550.00		26-8-2025 11:35:09 AM	6-9-2025 09:53:29 AM	9-9-2025 11:35:09 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010249	Claim	Lost	oh weng wei	Prepaid Account	V175576304163001	No	Driver Issue	Express	Pending Responsible Staff Details	280.00	200.00	25-8-2025 06:50:54 PM	1-11-2025 09:43:08 AM	8-9-2025 06:50:54 PM	30-10-2025 09:42:46 AM		Audit Trail	Download Incident Report	Download Claim Form

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