Customer Claim System
Thu, 25 Jun 2026
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Claim Type
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Claim
Submission Date
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Status
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Pending Responsible Staff Details
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Pending Responsible Staff and Customer Appeal
Completed
New
Pending Responsible Staff and Payment Details
Pending Responsible Staff Details and Pending Upload Payment from Insurance Company
Info Insufficient
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Pending Verification by IO
Pending Amount Revision
Change Operation PIC Request
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Pending Responsible Staff and Payment Details (Appeal)
Appeal by Customer
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Claim Reference No.
Claim/Appeal
Claim Type
Customer Name
Customer Type
Waybill/Tracking No.
Insured?
Claim Category
Shipment Type
Status
Estimated Claim Amount (RM)
Claimed Amount (RM)
Date Submitted
Due Date
Overall Due Date (14 Days)
Finance Submission Date
Completed Date
Audit Trail
CL/2026/06/V1/013541
Claim
Damage FreshBox
GAN JOO HAD
Prepaid Account
V177870404037001
New
1000.00
23-6-2026 09:19:26 PM
24-6-2026 09:19:26 PM
7-7-2026 09:19:26 PM
Audit Trail
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CL/2026/06/V1/013540
Claim
Damage FreshBox
GAN JOO HAD
Prepaid Account
V177870404297001
New
1000.00
23-6-2026 07:39:44 PM
24-6-2026 07:39:44 PM
7-7-2026 07:39:44 PM
Audit Trail
Download Incident Report
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CL/2026/06/V1/013539
Claim
Damage
hajar
Credit Account
V177869682255001
New
1500.00
23-6-2026 05:14:33 PM
24-6-2026 05:14:33 PM
7-7-2026 05:14:33 PM
Audit Trail
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CL/2026/06/V1/013538
Claim
Damage
Insp Norzaidi Bin Othman
Credit Account
V177869043131001
New
2124.19
23-6-2026 04:54:00 PM
24-6-2026 04:54:00 PM
7-7-2026 04:54:00 PM
Audit Trail
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CL/2026/06/V1/013537
Claim
Damage
nuramirah bte ibrahim
Credit Account
V177870189309001
New
110.00
23-6-2026 04:29:47 PM
24-6-2026 04:29:47 PM
7-7-2026 04:29:47 PM
Audit Trail
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CL/2026/06/V1/013536
Claim
Lost
WONG CHEE YEK
Credit Account
10277400932
New
207.10
23-6-2026 03:42:40 PM
24-6-2026 03:42:40 PM
7-7-2026 03:42:40 PM
Audit Trail
Download Incident Report
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CL/2026/06/V1/013535
Claim
Damage
EN KHUZAIRIE
Cash
V177870475334001
New
80.00
23-6-2026 12:18:38 PM
24-6-2026 12:18:38 PM
7-7-2026 12:18:38 PM
Audit Trail
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CL/2026/06/V1/013534
Claim
Damage
MMAG DIGITAL SDN BHD
Credit Account
V176821774908001
New
3400.00
23-6-2026 11:51:04 AM
24-6-2026 11:51:04 AM
7-7-2026 11:51:04 AM
Audit Trail
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CL/2026/06/V1/013533
Claim
Damage
NAMZA (Hogan)
Credit Account
V177869891923002
New
20.00
23-6-2026 09:43:39 AM
24-6-2026 09:43:39 AM
7-7-2026 09:43:39 AM
Audit Trail
Download Incident Report
Download Claim Form
CL/2026/06/V1/013532
Claim
Damage
Azieyla
Credit Account
V177870112451001
New
2000.00
23-6-2026 09:37:24 AM
24-6-2026 09:37:24 AM
7-7-2026 09:37:24 AM
Audit Trail
Download Incident Report
Download Claim Form
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