1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/02/V1/011831	Claim	Damage	KL Tan	Credit Account	V176821712290001	Yes	Force Majeure	Express	Pending by Claim Dept	1825.33		24-2-2026 11:48:02 AM	13-5-2026 03:31:12 PM	10-3-2026 11:48:02 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011830	Claim	Damage	Siti Farah Afifah Binti Mazlan	Credit Account	V177062639544001				New	200.00		24-2-2026 11:25:45 AM	17-3-2026 07:30:50 AM	10-3-2026 11:25:45 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011829	Claim	Damage FreshBox	WHOLLY GROVE SDN BHD	Cash	V177062587067001	No	Driver Issue	Premium	Pending Responsible Staff Details	80.00	80.00	24-2-2026 11:09:33 AM	5-4-2026 11:46:19 AM	10-3-2026 11:09:33 AM	3-4-2026 11:37:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011828	Claim	Lost	PHHP MARKETING (M) SDN BHD	Credit Account	V176796531544001	No	Hub/Depo/Station Handling Issue	Express	Rejected	0.00		24-2-2026 10:49:47 AM		10-3-2026 10:49:47 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011827	Claim	Lost	Elim Art Sdn Bhd	Credit Account	V176961269067001				Rejected	0.00		24-2-2026 10:48:17 AM		10-3-2026 10:48:17 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011826	Claim	Damage	Muhammad Fikri	Credit Account	V177062481983001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	150.00	150.00	24-2-2026 10:45:50 AM	12-4-2026 05:13:47 PM	10-3-2026 10:45:50 AM	10-4-2026 05:09:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011825	Claim	Damage	Muhammad Fikri	Credit Account	V177062667738001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	261.00	200.00	24-2-2026 10:39:00 AM	12-4-2026 05:08:15 PM	10-3-2026 10:39:00 AM	10-4-2026 04:58:49 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011824	Claim	Lost	MMATRIX SDN BHD	Credit Account	V177062304480001				Rejected	15000.00		24-2-2026 10:36:55 AM		10-3-2026 10:36:55 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011823	Claim	Lost	MMATRIX SDN BHD	Credit Account	V177062412208001				Rejected	12000.00		24-2-2026 10:34:21 AM		10-3-2026 10:34:21 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011822	Claim	Lost	MMATRIX SDN BHD	Credit Account	V177062353853001				Rejected	10000.00		24-2-2026 10:30:35 AM		10-3-2026 10:30:35 AM			Audit Trail	Download Incident Report	Download Claim Form

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