1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/02/V1/011861	Claim	Damage	VAL CART EMPIRE	Credit Account	RTSV176582767430001				Rejected	400.00		25-2-2026 11:09:16 AM		11-3-2026 11:09:16 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011860	Claim	Damage FreshBox	Seo	Prepaid Account	V177063061368001	No	Driver Issue	FreshBox	Pending Responsible Staff Details	800.00	200.00	25-2-2026 10:42:07 AM	25-4-2026 02:45:45 PM	11-3-2026 10:42:07 AM	23-4-2026 02:40:59 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011859	Claim	Damage FreshBox	Seoul Food SDN BHD	Prepaid Account	V177063061344001	No	Driver Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	25-2-2026 10:37:32 AM	25-4-2026 02:28:02 PM	11-3-2026 10:37:32 AM	23-4-2026 02:27:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011858	Claim	Delay Delivery Premium Parcel	CT STABIL SDN BHD	Credit Account	V176821025840001				Rejected	13373.08		25-2-2026 10:13:37 AM		11-3-2026 10:13:37 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011857	Claim	Delay Delivery Premium Parcel	CT STABIL SDN BHD	Credit Account	V176819338648001				Rejected	900.00		25-2-2026 10:02:55 AM		11-3-2026 10:02:55 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011856	Claim	Damage FreshBox	serasa asli	Credit Account	V177173931001001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	506.50	100.00	25-2-2026 09:00:07 AM	13-6-2026 09:52:54 AM	11-3-2026 09:00:07 AM	11-6-2026 09:52:37 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011855	Claim	Damage	Said Rahman	Credit Account	V177062988390001	Yes	Force Majeure	Express	Pending by Claim Dept	677.60		24-2-2026 07:27:20 PM	1-4-2026 02:36:08 PM	10-3-2026 07:27:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011854	Claim	Damage	NOORUL NADIA/NABILA	Credit Account	V177062612035001	Yes	Force Majeure	Express	Pending by Operation	1420.01		24-2-2026 07:05:56 PM	26-3-2026 09:34:31 AM	10-3-2026 07:05:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011853	Claim	Damage	WAYNE	Credit Account	V177062726794001	Yes	Force Majeure	Express	Pending by Claim Dept	856.47		24-2-2026 06:18:02 PM	5-6-2026 10:06:42 AM	10-3-2026 06:18:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011852	Claim	Damage	TAKA ADVENTURE (NORTH) SDN BHD	Prepaid Account	V176961616663001				Info Incomplete	1395.00		24-2-2026 06:05:26 PM	26-3-2026 09:26:54 AM	10-3-2026 06:05:26 PM			Audit Trail	Download Incident Report	Download Claim Form

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