1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/02/V1/011911	Claim	Lost	Marcus Mortlock	Credit Account	10271644913	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	28.43	28.43	27-2-2026 06:51:29 PM	20-6-2026 03:11:09 PM	13-3-2026 06:51:29 PM	18-6-2026 02:52:00 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011910	Claim	Lost	LIM CHUN YEW	Credit Account	NA				Rejected	2000.00		27-2-2026 06:51:18 PM		13-3-2026 06:51:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011909	Claim	Lost	HAU SU MIN	Cash	V177004534791001				Rejected	208.00		27-2-2026 06:18:13 PM		13-3-2026 06:18:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011908	Claim	Damage	mieshaain	Credit Account	V177005088361001	No	Force Majeure	Express	Pending by Operation	200.00		27-2-2026 05:22:57 PM	2-4-2026 02:25:16 PM	13-3-2026 05:22:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011907	Claim	Damage	Syed Ameer Bin Syed Mushtak Ali Shah	Credit Account	V177174037375001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	27-2-2026 05:20:10 PM	20-5-2026 12:10:04 PM	13-3-2026 05:20:10 PM	18-5-2026 12:06:08 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011906	Claim	Damage	ElleRosli	Credit Account	V177174016998001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	27-2-2026 05:17:38 PM	15-5-2026 10:44:11 AM	13-3-2026 05:17:38 PM	13-5-2026 10:37:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011905	Claim	Damage	Muhammad Amirul Izzad Bin Mehad	Credit Account	V177062991406001	Yes	Force Majeure	Express	Pending by Claim Dept	1448.99		27-2-2026 05:16:04 PM	19-4-2026 12:17:41 PM	13-3-2026 05:16:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011904	Claim	Damage	NOOR HELMIRZA BT AZMAN	Credit Account	V177174067952001	Yes	Force Majeure	Express	Pending by Operation	2137.77		27-2-2026 05:14:10 PM	2-4-2026 01:47:03 PM	13-3-2026 05:14:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011903	Claim	Damage	MUHAMAD FAKHRUL BIN YAHYA	Credit Account	V177062879230001	Yes	Force Majeure	Express	Pending by Operation	1979.90		27-2-2026 05:11:07 PM	2-4-2026 01:44:11 PM	13-3-2026 05:11:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011902	Claim	Damage	Hazmi	Credit Account	V177062989410001	Yes	Force Majeure	Express	Pending by Operation	976.54		27-2-2026 05:03:22 PM	2-4-2026 07:59:34 AM	13-3-2026 05:03:22 PM			Audit Trail	Download Incident Report	Download Claim Form

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