Submission Date
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Claim Reference No. Claim/Appeal Claim Type Customer Name Customer Type Waybill/Tracking No. Insured? Claim Category Shipment Type Status Estimated Claim Amount (RM) Claimed Amount (RM) Date Submitted Due Date Overall Due Date (14 Days) Finance Submission Date Completed Date Audit Trail
Appeal Lost Perabot Sungai Rambai Sdn Bhd Credit Account V177004065202001 No Hub/Depo/Station Handling Issue Express Completed 200.00 200.00 14-2-2026 10:46:24 AM 28-2-2026 10:46:24 AM 8-5-2026 02:45:24 AM 8-5-2026 02:45:53 PM Audit Trail Download Incident Report Download Claim Form
Appeal Damage KOK YAN SHAO Credit Account V176821553718001 Yes Force Majeure Express Completed 2000.00 2000.00 10-2-2026 09:39:28 AM 24-2-2026 09:39:28 AM 22-6-2026 03:04:27 AM 22-6-2026 03:04:47 PM Audit Trail Download Incident Report Download Claim Form
Appeal Delay Delivery Premium Parcel EDWARD Credit Account V177004580347001 No Hub/Depo/Station Handling Issue Premium Completed 200.00 100.00 6-2-2026 10:36:35 PM 20-2-2026 10:36:35 PM 4-3-2026 10:36:54 AM 4-3-2026 10:37:26 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage Chang Wern Ying Prepaid Account V177005083991001 Rejected 800.00 28-2-2026 06:54:38 PM 14-3-2026 06:54:38 PM Audit Trail Download Incident Report Download Claim Form
Claim Damage hj express Credit Account V176961347543001 No Force Majeure Express Pending Responsible Staff Details 729.00 200.00 28-2-2026 06:40:23 PM 7-6-2026 11:18:39 AM 14-3-2026 06:40:23 PM 5-6-2026 11:12:31 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage hj express Credit Account V177005009458001 No Hub/Depo/Station Handling Issue Express Pending Responsible Staff Details 495.00 200.00 28-2-2026 06:37:53 PM 17-4-2026 05:29:07 PM 14-3-2026 06:37:53 PM 15-4-2026 05:17:06 AM Audit Trail Download Incident Report Download Claim Form
Claim Lost ATMUA FURNISHING (M) SDN BHD Credit Account V176961073060001 No Hub/Depo/Station Handling Issue Express Rejected 900.00 28-2-2026 03:05:23 PM 14-3-2026 03:05:23 PM Audit Trail Download Incident Report Download Claim Form
Claim Lost ATMUA FURNISHING (M) SDN BHD Credit Account V176821633564001 Rejected 1100.00 28-2-2026 03:01:51 PM 14-3-2026 03:01:51 PM Audit Trail Download Incident Report Download Claim Form
Claim Damage sharon phang Credit Account V177174269202001 No Driver Issue Premium Pending Responsible Staff Details and Pending Upload Payment from Insurance Company 200.00 200.00 28-2-2026 02:44:40 PM 14-3-2026 02:44:40 PM Audit Trail Download Incident Report Download Claim Form
Claim Delay Delivery Premium Parcel NG WINCY Credit Account V177174388392001 Rejected 450.00 28-2-2026 01:15:03 PM 14-3-2026 01:15:03 PM Audit Trail Download Incident Report Download Claim Form
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