1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/03/V1/012048	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	CTOP60949285002	No	Driver Issue	Premium	Pending by Operation	100.00		9-3-2026 12:38:57 PM	6-5-2026 03:10:57 PM	23-3-2026 12:38:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012047	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60949285	No	Driver Issue	Premium	Pending by Operation	100.00		9-3-2026 12:34:22 PM	6-5-2026 03:05:14 PM	23-3-2026 12:34:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012046	Claim	Short Piece	NG YAN SHIN	Prepaid Account	LP00793363700444				Rejected	400.00		9-3-2026 12:27:05 PM		23-3-2026 12:27:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012045	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	CTOP60948432002	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		9-3-2026 12:24:02 PM	6-5-2026 02:47:00 PM	23-3-2026 12:24:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012044	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60948432	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		9-3-2026 12:22:47 PM	6-5-2026 02:25:15 PM	23-3-2026 12:22:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012043	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60947899	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		9-3-2026 12:21:36 PM	6-5-2026 02:14:39 PM	23-3-2026 12:21:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012042	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60948672	No	Misrouted Issue	Premium	Pending Responsible Staff Details	100.00	100.00	9-3-2026 12:20:15 PM	14-5-2026 02:30:27 PM	23-3-2026 12:20:15 PM	12-5-2026 02:21:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012041	Claim	Lost	18 EVER BOUTIQUE (M) SDN BHD	Credit Account	V176408893015001	No	Driver Issue	Express	Rejected	430.50		9-3-2026 12:02:14 PM		23-3-2026 12:02:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012040	Claim	Damage	Yundao International Sdn Bhd	Credit Account	CYD2026224135K004				Rejected	3800.00		9-3-2026 11:54:41 AM		23-3-2026 11:54:41 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012039	Claim	Damage	Yundao International Sdn Bhd	Credit Account	YD2026224135K				Rejected	3800.00		9-3-2026 11:37:13 AM		23-3-2026 11:37:13 AM			Audit Trail	Download Incident Report	Download Claim Form

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