1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/03/V1/012058	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60948977	No	Misrouted Issue	Premium	Pending by Operation	100.00		9-3-2026 02:56:13 PM	7-5-2026 09:41:23 AM	23-3-2026 02:56:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012057	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60949020	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		9-3-2026 02:55:02 PM	7-5-2026 09:01:32 AM	23-3-2026 02:55:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012056	Claim	Damage	FRANCIS LEE (BUDDY)	Credit Account	V177175192271001				Info Incomplete	217.00		9-3-2026 02:27:49 PM	7-5-2026 08:43:11 AM	23-3-2026 02:27:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012055	Claim	Lost	ML129	Credit Account	V177174067976001				Rejected	2000.00		9-3-2026 01:59:33 PM		23-3-2026 01:59:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012054	Claim	Damage	Yusof Mohamad (SP ORDER)	Credit Account	V177174725388001	No	Force Majeure	Express	Pending by Operation	15.00		9-3-2026 01:39:01 PM	6-5-2026 09:29:47 PM	23-3-2026 01:39:01 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012053	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60949176	No	Misrouted Issue	Premium	Pending by Operation	100.00		9-3-2026 12:59:33 PM	6-5-2026 09:21:01 PM	23-3-2026 12:59:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012052	Claim	Lost	MR. BUR SDN BHD	Credit Account	V177062499643001				Rejected	4000.00		9-3-2026 12:49:30 PM		23-3-2026 12:49:30 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012051	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60949223	No	Driver Issue	Premium	Pending by Operation	100.00		9-3-2026 12:42:31 PM	6-5-2026 06:19:40 PM	23-3-2026 12:42:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012050	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	CTOP60949266002	No	Driver Issue	Premium	Pending by Operation	100.00		9-3-2026 12:41:14 PM	6-5-2026 03:28:30 PM	23-3-2026 12:41:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012049	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60949266	No	Driver Issue	Premium	Pending by Operation	100.00		9-3-2026 12:40:10 PM	6-5-2026 03:23:07 PM	23-3-2026 12:40:10 PM			Audit Trail	Download Incident Report	Download Claim Form

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