1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2021/10/V1/000474	Claim	Lost	Top-top	Credit Account	RTSCND163070228924001	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	189.00		17-10-2021 11:13:03 PM		31-10-2021 11:13:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/10/V1/000473	Claim	Damage	ABU ZARIM	Credit Account	ZND163398645878	No	LineHaul Connectivity Issue	Motorbike	Completed	360.00	200.00	17-10-2021 04:58:30 PM		31-10-2021 04:58:30 PM	9-3-2022 03:03:18 AM	9-3-2022 03:08:54 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/10/V1/000472	Claim	Damage	NOR IZZHATI BT CHE NOH @ MUHAMMAD	Credit Account	ZND163397767496	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	130.00		17-10-2021 10:32:07 AM		31-10-2021 10:32:07 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/10/V1/000471	Claim	Damage	MINOTTI FURNITURES(LUIS)	Credit Account	ZND16324382034				Info Incomplete	170.00		16-10-2021 03:34:33 PM	27-10-2021 09:06:51 AM	30-10-2021 03:34:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/10/V1/000470	Claim	Damage	Tan Seong Wah	Credit Account	ZND162810924713				Info Incomplete	260.00		16-10-2021 11:08:22 AM	20-10-2021 11:13:25 AM	30-10-2021 11:08:22 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/10/V1/000469	Claim	Damage	Tan Seong Wah	Credit Account	ZND162327610819				Rejected	440.00		16-10-2021 11:03:35 AM		30-10-2021 11:03:35 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/10/V1/000468	Claim	Damage	Tan Seong Wah	Credit Account	ZND162396187298				Info Incomplete	212.50		16-10-2021 10:36:36 AM	20-10-2021 11:02:18 AM	30-10-2021 10:36:36 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/10/V1/000467	Claim	Damage	Mattress PREMIUM OUTLER	Credit Account	ZND163371136942	No	Packaging Problem (Sender)	Parcel	Pending Responsible Staff Details	200.00	200.00	15-10-2021 11:26:47 PM	10-12-2021 03:44:56 PM	29-10-2021 11:26:47 PM	8-12-2021 03:40:52 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/10/V1/000466	Claim	Damage	EXP Courier (M) Sdn Bhd	Credit Account	ZND162708921565				Rejected	200.00		15-10-2021 03:17:41 PM		29-10-2021 03:17:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/10/V1/000465	Claim	Damage	EXP Courier (M) Sdn Bhd	Credit Account	ZND162708924924	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	200.00		15-10-2021 03:11:36 PM		29-10-2021 03:11:36 PM			Audit Trail	Download Incident Report	Download Claim Form

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