1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/01/V1/000759	Claim	Damage	JORDAN	Credit Account	ZND164009983969	No	Force Majeure	Parcel	Rejected	200.00		6-1-2022 09:35:35 AM		20-1-2022 09:35:35 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/01/V1/000758	Claim	Lost	Tan Sin Mei	Cash	ZND164010375609	No	Force Majeure	Parcel	Completed	0.00	93.80	5-1-2022 04:27:47 PM		19-1-2022 04:27:47 PM	7-2-2022 02:42:12 AM	25-2-2022 01:09:14 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/01/V1/000757	Claim	Damage	jack	Cash	ZND163916792978				Rejected	300.00		5-1-2022 03:38:46 PM		19-1-2022 03:38:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/01/V1/000756	Claim	Damage	Recafi Furniture	Credit Account	ZND164011786879	No	Force Majeure	Parcel	Rejected	200.00		5-1-2022 01:50:24 PM		19-1-2022 01:50:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/01/V1/000755	Claim	Lost	YU MAN XIANG TRADING	Credit Account	ZND163906448601	No	Hub/Depo/Station Handling Issue	Parcel	Completed	200.00	50.00	5-1-2022 01:17:27 PM		19-1-2022 01:17:27 PM	10-1-2022 04:06:57 AM	25-2-2022 01:08:51 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/01/V1/000754	Claim	Lost	LINA LEE	Credit Account	ZND163958706506				Rejected	300.00		5-1-2022 12:13:09 PM		19-1-2022 12:13:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/01/V1/000753	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND163959659863	Yes	Driver Issue	Parcel	Completed	649.00	200.00	3-1-2022 11:17:38 AM		17-1-2022 11:17:38 AM	11-1-2022 02:40:14 AM	25-2-2022 01:07:46 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/12/V2/000702	Appeal	Damage	MATTRESS PREMIUM OUTLET	Credit Account	ZND163918194572	No	Force Majeure	Parcel	Completed	50.00	50.00	19-12-2021 11:12:00 PM		2-1-2022 11:12:00 PM	11-1-2022 10:23:52 AM	11-1-2022 10:24:45 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/12/V1/000752	Claim	Damage FreshBox	Lisa Moo	Credit Account	ZND164011581610	No	Force Majeure	Parcel	Completed	196.00	196.00	31-12-2021 11:17:37 PM		14-1-2022 11:17:37 PM	12-2-2022 11:54:06 AM	25-2-2022 01:06:52 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/12/V1/000751	Claim	Damage FreshBox	ERIN DANIAL ENTERPRISE	Credit Account	ZND163579521786				Rejected	218.00		31-12-2021 08:58:30 PM		14-1-2022 08:58:30 PM			Audit Trail	Download Incident Report	Download Claim Form

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