1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/03/V1/012269	Claim	Lost	SHJ SETIA UTARA ENTERPRISE	Credit Account	V176961609993001				Rejected	46.64		19-3-2026 12:36:40 PM		2-4-2026 12:36:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012268	Claim	Lost	SHJ SETIA UTARA ENTERPRISE	Credit Account	V177004114238001				Rejected	11.02		19-3-2026 12:34:40 PM		2-4-2026 12:34:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012267	Claim	Lost	SHJ SETIA UTARA ENTERPRISE	Credit Account	V177004114269001				Rejected	48.34		19-3-2026 12:31:24 PM		2-4-2026 12:31:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012266	Claim	Damage	Nor Aida binti Md Hashim	Credit Account	V177176193710001	Yes	Force Majeure	Express	Pending by Operation	1856.86		19-3-2026 12:17:38 PM	5-6-2026 09:33:27 AM	2-4-2026 12:17:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012265	Claim	Damage	CBHS EXPRESS	Credit Account	V176373375097001				Rejected	62.20		19-3-2026 11:06:45 AM		2-4-2026 11:06:45 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012264	Claim	Lost	QM LIVE EMPIRE	Cash	V177175105769001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	164.70	164.70	19-3-2026 10:34:52 AM	24-6-2026 04:23:07 PM	2-4-2026 10:34:52 AM	22-6-2026 04:16:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012263	Claim	Damage	Khairul Annuar Kemis	Prepaid Account	D2632648				Rejected	4000.00		18-3-2026 11:31:47 PM		1-4-2026 11:31:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012262	Claim	Damage	Mohd Firdaus bin Suyot	Credit Account	V177175462732001				New	1019.99		18-3-2026 06:15:09 PM	4-6-2026 10:17:00 AM	1-4-2026 06:15:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012261	Claim	Lost	SHJ SETIA UTARA ENTERPRISE	Credit Account	V176961610135001				Rejected	43.25		18-3-2026 05:24:26 PM		1-4-2026 05:24:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012260	Claim	Damage	AINON BINTI RAHMAT,	Credit Account	V177175938763001	Yes	Force Majeure	Express	Pending by Operation	1904.85		18-3-2026 05:21:17 PM	5-6-2026 09:05:58 AM	1-4-2026 05:21:17 PM			Audit Trail	Download Incident Report	Download Claim Form

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