1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/03/V1/012309	Claim	Damage	Chui Fui Yap	Credit Account	V177176099340001	No	Force Majeure	Express	Pending by Operation	200.00		25-3-2026 04:49:06 PM	5-6-2026 12:29:08 PM	8-4-2026 04:49:06 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012308	Claim	Damage	TND Express	Credit Account	V177176262836001	No	Force Majeure	Express	Pending Responsible Staff Details	480.00	200.00	25-3-2026 04:46:52 PM	13-6-2026 02:29:11 PM	8-4-2026 04:46:52 PM	11-6-2026 02:28:50 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012307	Claim	Lost	BEAM SPECIALTY SDN BHD	Prepaid Account	V177175138712001	No	Hub/Depo/Station Handling Issue	Express	New	0.00		25-3-2026 04:35:00 PM	5-6-2026 07:31:13 AM	8-4-2026 04:35:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012306	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60949289	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		25-3-2026 03:07:27 PM	26-5-2026 07:36:34 AM	8-4-2026 03:07:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012305	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60951626	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		25-3-2026 03:02:46 PM	26-5-2026 07:32:57 AM	8-4-2026 03:02:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012304	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60951879				Rejected	100.00		25-3-2026 02:57:24 PM		8-4-2026 02:57:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012303	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60951835	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		25-3-2026 02:55:53 PM	26-5-2026 07:29:08 AM	8-4-2026 02:55:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012302	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60951632				Rejected	100.00		25-3-2026 02:50:26 PM		8-4-2026 02:50:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012301	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60951702	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		25-3-2026 02:48:52 PM	26-5-2026 07:25:12 AM	8-4-2026 02:48:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012300	Claim	Missing Content	Mayflax Sdn Bhd	Credit Account	V177174874888001	No	Force Majeure	Express	Pending by Operation	80.00		25-3-2026 11:32:16 AM	5-6-2026 12:21:35 PM	8-4-2026 11:32:16 AM			Audit Trail	Download Incident Report	Download Claim Form

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