1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/03/V1/012319	Claim	Delay Delivery Premium Parcel	Koo soo ying	Prepaid Account	V177176505384001	No	Logistic IT System Issue	Premium	Pending Responsible Staff Details	146.00	100.00	26-3-2026 11:30:12 AM	24-6-2026 05:05:55 PM	9-4-2026 11:30:12 AM	22-6-2026 04:38:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012318	Claim	Damage	PENI GROUP SDN BHD	Credit Account	V177176311770001				Rejected	20.90		26-3-2026 11:06:54 AM		9-4-2026 11:06:54 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012317	Claim	Lost	VIP DC	Credit Account	V177176268722001				Rejected	2000.00		25-3-2026 07:27:40 PM		8-4-2026 07:27:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012316	Claim	Lost	AMIRUL WILDAN BADRUL HISHAM	Credit Account	10272970805	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	54.24		25-3-2026 07:01:08 PM	5-6-2026 01:16:20 PM	8-4-2026 07:01:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012315	Claim	Lost	Wong Swee Mun Erica	Credit Account	10272969991				Rejected	7.93		25-3-2026 06:59:09 PM		8-4-2026 06:59:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012314	Claim	Lost	Andrea Ng	Credit Account	10272961716	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	59.47		25-3-2026 06:57:03 PM	5-6-2026 01:13:46 PM	8-4-2026 06:57:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012313	Claim	Lost	Nurul Amirah	Credit Account	10272923662				Rejected	32.12		25-3-2026 06:54:50 PM		8-4-2026 06:54:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012312	Claim	Lost	Lucy Quah	Credit Account	10272922133	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	39.65		25-3-2026 06:51:31 PM	5-6-2026 12:42:29 PM	8-4-2026 06:51:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012311	Claim	Lost	Ang Phei Chie	Credit Account	772283573	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	350.00	200.00	25-3-2026 06:46:12 PM	24-6-2026 04:34:47 PM	8-4-2026 06:46:12 PM	22-6-2026 04:30:04 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012310	Claim	Damage	Dong Tieng Huan	Credit Account	V177004912285002	No	Force Majeure	Express	Pending by Operation	905.00		25-3-2026 05:16:31 PM	5-6-2026 12:37:20 PM	8-4-2026 05:16:31 PM			Audit Trail	Download Incident Report	Download Claim Form

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