1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/10/V1/002005	Claim	Damage	INSTAR DESIGN	Credit Account	ZND166448695809	No	Force Majeure	Parcel	Pending Responsible Staff Details	570.00	200.00	10-10-2022 03:17:57 PM	30-10-2022 09:59:21 AM	24-10-2022 03:17:57 PM	28-10-2022 09:55:26 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/002004	Claim	Lost	LIM WEI ZHANG	Credit Account	ZND166446847644	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	80.00	80.00	9-10-2022 03:19:03 PM	16-11-2022 12:02:10 PM	23-10-2022 03:19:03 PM	14-11-2022 12:00:44 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/002003	Claim	Lost	NURRIFA RICH SDN BHD	Credit Account	ZND166446910836	No	Hub/Depo/Station Handling Issue	Value Pack	Pending Responsible Staff Details	110.00	110.00	9-10-2022 10:30:25 AM	3-4-2023 10:29:16 AM	23-10-2022 10:30:25 AM	1-4-2023 10:27:31 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/002002	Claim	Lost	Tee Hong Sin (Kouli Food & Marketing)	Credit Account	ZND166428781126	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	299.00	200.00	8-10-2022 03:04:42 PM	30-10-2022 10:09:17 AM	22-10-2022 03:04:42 PM	28-10-2022 10:06:34 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/002001	Claim	Lost	CHIN JUN LAM	Credit Account	ZND166428763733				Rejected	330.00		7-10-2022 03:37:15 PM		21-10-2022 03:37:15 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/002000	Claim	Damage FreshBox	Carey	Credit Account	ZND166448853605				Rejected	1500.00		7-10-2022 12:17:44 PM		21-10-2022 12:17:44 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/001999	Claim	Damage	nur syuhadah binti abdul razik	Cash	ZND166447026086				Rejected	300.00		7-10-2022 12:12:34 PM		21-10-2022 12:12:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/001998	Claim	Damage	ASJ Solutions Sdn Bhd	Credit Account	ZND166029872964				Rejected	130.00		7-10-2022 11:41:17 AM		21-10-2022 11:41:17 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/001997	Claim	Damage	CHEW HOI LIANG	Credit Account	ZND166448213157	No	Force Majeure	Parcel	Pending Responsible Staff Details	250.00	200.00	7-10-2022 12:42:46 AM	30-10-2022 09:47:45 AM	21-10-2022 12:42:46 AM	28-10-2022 09:33:15 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/001996	Claim	Damage	Ooi Hooi Liew	Credit Account	ZND166447831574	No	Force Majeure	Parcel	Pending Responsible Staff Details	19.90	19.90	6-10-2022 07:59:19 PM	16-11-2022 10:49:15 AM	20-10-2022 07:59:19 PM	14-11-2022 10:45:45 AM		Audit Trail	Download Incident Report	Download Claim Form

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