1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/10/V1/002055	Claim	Damage	JINO LOW	Credit Account	ZND166448310467				Rejected	68.80		18-10-2022 04:33:17 PM		1-11-2022 04:33:17 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/002054	Claim	Damage	QURRATUL AINA BINTI ABDUL SUKOR	Credit Account	ZND166448136081	No	WareHouse Handling Issue	Parcel	Pending Responsible Staff Details	0.00	110.00	18-10-2022 04:30:07 PM	16-11-2022 09:46:29 AM	1-11-2022 04:30:07 PM	14-11-2022 09:43:17 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/002053	Claim	Damage	zulhelmi khairul	Credit Account	ZND166447026086				Rejected	200.00		18-10-2022 04:00:25 PM		1-11-2022 04:00:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/002052	Claim	Lost	Mazlan Bin Md Nor	Credit Account	ZND166448310795	No	WareHouse Handling Issue	Parcel	Pending Responsible Staff Details	198.00	198.00	18-10-2022 02:33:21 PM	17-11-2022 09:52:42 AM	1-11-2022 02:33:21 PM	15-11-2022 09:47:58 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/002051	Claim	Damage	Muhamad Syafiq Bin Ghazali	Credit Account	ZND165623709768ZND165954246215				Rejected	2400.00		18-10-2022 01:42:35 PM		1-11-2022 01:42:35 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/002050	Claim	Damage	YM HOUSEHOLD ENTERPRISE	Credit Account	ZND16645419877	No	LineHaul Handling Issue	Parcel	Pending Responsible Staff Details	79.99	79.90	18-10-2022 01:21:23 PM	18-11-2022 09:40:19 AM	1-11-2022 01:21:23 PM	16-11-2022 09:39:56 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/002049	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND166448489552	No	Packaging Problem (Sender)	Parcel	Pending Responsible Staff Details	469.00	200.00	18-10-2022 09:33:31 AM	18-11-2022 09:44:26 AM	1-11-2022 09:33:31 AM	16-11-2022 09:40:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/002048	Claim	Damage	HJ EXPRESS	Credit Account	ZND166450539603	No	Force Majeure	Parcel	Pending Responsible Staff Details	449.45	200.00	17-10-2022 05:04:58 PM	16-11-2022 09:38:25 AM	31-10-2022 05:04:58 PM	14-11-2022 09:35:38 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/002047	Claim	Lost	MMATRIX	Credit Account	ZND166300498388				Rejected	10.00		17-10-2022 04:32:54 PM		31-10-2022 04:32:54 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/10/V1/002046	Claim	Lost	MMATRIX	Credit Account	ZND166299584604	No	Force Majeure	Parcel	Rejected	5799.00		17-10-2022 04:31:47 PM		31-10-2022 04:31:47 PM			Audit Trail	Download Incident Report	Download Claim Form

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