1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/12/V1/002325	Claim	Damage	DIY FURNITURE	Credit Account	ZND166983059272	No	Force Majeure	Parcel	Rejected	408.00		13-12-2022 05:04:08 PM		27-12-2022 05:04:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002324	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	ZND167042835486	No	Force Majeure	Pallet	Pending Responsible Staff Details	200.00	200.00	13-12-2022 03:58:11 PM	12-1-2023 12:35:21 PM	27-12-2022 03:58:11 PM	10-1-2023 12:22:31 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002323	Claim	Missing Content	HJ EXPRESS	Credit Account	ZND166983067697	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	255.00	200.00	13-12-2022 03:49:16 PM	12-1-2023 05:37:35 PM	27-12-2022 03:49:16 PM	10-1-2023 05:35:58 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002322	Claim	Damage	MS.NADIA	Credit Account	ZND166983570029				Rejected	0.00		13-12-2022 12:53:11 PM		27-12-2022 12:53:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002321	Claim	Damage	GLOBALTECH LIGHTING & ELECTRICAL SDN BHD	Credit Account	ZND167043283323	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	1168.00	200.00	13-12-2022 10:38:21 AM	6-1-2023 03:29:46 PM	27-12-2022 10:38:21 AM	4-1-2023 02:48:53 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002320	Claim	Lost	MMATRIX	Credit Account	ZND166981832464	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	5299.00		13-12-2022 10:36:02 AM		27-12-2022 10:36:02 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002319	Claim	Lost	MMATRIX	Credit Account	ZND166922783299	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	479.00		13-12-2022 10:33:40 AM		27-12-2022 10:33:40 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002318	Claim	Lost	MMATRIX	Credit Account	ZND166922782032	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	6299.00		13-12-2022 10:32:15 AM		27-12-2022 10:32:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002317	Claim	Lost	MMATRIX	Credit Account	ZND166982045825	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	10.00		13-12-2022 10:29:38 AM		27-12-2022 10:29:38 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002316	Claim	Lost	MMATRIX	Credit Account	ZND166922296966	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	479.00		13-12-2022 10:27:06 AM		27-12-2022 10:27:06 AM			Audit Trail	Download Incident Report	Download Claim Form

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