1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/12/V1/002335	Claim	Damage	Ts Brilliant Construction	Credit Account	ZND166982957678	No	Force Majeure	Parcel	Pending Responsible Staff Details	200.00	200.00	14-12-2022 04:30:56 PM	8-1-2023 02:52:58 PM	28-12-2022 04:30:56 PM	6-1-2023 02:51:47 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002334	Claim	Lost	FURNIMALL (M) SDN BHD	Credit Account	ZND166921920145	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	413.00	200.00	14-12-2022 03:55:52 PM	5-2-2023 11:26:21 AM	28-12-2022 03:55:52 PM	3-2-2023 11:23:56 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002333	Claim	Damage FreshBox	muhammad irfan nordin	Credit Account	ZND167042548515	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	330.00	200.00	14-12-2022 03:47:45 PM	14-1-2023 11:56:34 AM	28-12-2022 03:47:45 PM	12-1-2023 11:45:00 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002332	Claim	Damage	Noor Shakina Binti Jaafar	Credit Account	ZND167043270309	No	Force Majeure	Parcel	Rejected	411.60		14-12-2022 03:01:10 PM		28-12-2022 03:01:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002331	Claim	Damage	Sirin Zulkifli	Credit Account	ZND166982147277				Info Incomplete	100.00		14-12-2022 02:52:31 PM	21-12-2022 04:55:07 PM	28-12-2022 02:52:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002330	Claim	Damage	AIK HOE	Credit Account	ZND166982672038				Rejected	180.00		14-12-2022 02:00:02 PM		28-12-2022 02:00:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002329	Claim	Damage	p2p express & Logistics	Credit Account	ZND167043442423				Rejected	80.00		14-12-2022 12:51:47 PM		28-12-2022 12:51:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002328	Claim	Short Piece	GAVIN	Credit Account	YMMY30324445				Rejected	828.00		14-12-2022 11:12:26 AM		28-12-2022 11:12:26 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002327	Claim	Missing Content	Veness Chong	Credit Account	HTG1670776638380	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	59.90	59.90	14-12-2022 10:34:37 AM	8-1-2023 04:36:41 PM	28-12-2022 10:34:37 AM	6-1-2023 04:30:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002326	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	ZND167042336372	No	Driver Issue	Pallet	Pending Responsible Staff Details	200.00	200.00	13-12-2022 05:04:59 PM	12-1-2023 12:36:29 PM	27-12-2022 05:04:59 PM	10-1-2023 12:22:33 PM		Audit Trail	Download Incident Report	Download Claim Form

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