1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/01/V1/002596	Claim	Damage	SHARON	Credit Account	ZND167249625217				Rejected	257.60		13-1-2023 01:20:45 PM		27-1-2023 01:20:45 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002595	Claim	Damage	Boo Kau Chin	Credit Account	ZND167250063404				Rejected	0.00		13-1-2023 11:59:27 AM		27-1-2023 11:59:27 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002594	Claim	Damage	Boo Kau Chin	Credit Account	ZND167247695779				Rejected	0.00		13-1-2023 11:43:33 AM		27-1-2023 11:43:33 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002593	Claim	Lost	Veness Chong	Credit Account	CHTG1671357798663004	No	Hub/Depo/Station Handling Issue	Bulky	Pending Responsible Staff Details	200.00	200.00	13-1-2023 11:31:41 AM	4-2-2023 03:45:59 PM	27-1-2023 11:31:41 AM	2-2-2023 03:35:37 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002592	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND167156281544	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	218.90		13-1-2023 11:31:06 AM		27-1-2023 11:31:06 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002591	Claim	Lost	GFAST EXPRESS 56 SDN BHD	Credit Account	ZND167046148391	No	Driver Issue	Parcel	Rejected	100.00		13-1-2023 11:11:39 AM		27-1-2023 11:11:39 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002590	Claim	Lost	E LIFE MALL SDN BHD	Credit Account	ZND167045227172	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	177.00	167.00	13-1-2023 10:46:52 AM	5-2-2023 11:02:40 AM	27-1-2023 10:46:52 AM	3-2-2023 11:00:09 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002589	Claim	Damage	Chua Zi Xin	Credit Account	ZND167250031908				Rejected	310.51		12-1-2023 10:56:48 PM		26-1-2023 10:56:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002588	Claim	Damage FreshBox	Susan lim	Cash	ZND167250634451	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	12-1-2023 07:05:47 PM	24-2-2023 02:04:51 PM	26-1-2023 07:05:47 PM	22-2-2023 01:49:47 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/01/V1/002587	Claim	Damage	NUR SYUHADA BINTI ABDUL JALIL	Credit Account	ZND167249812259	No	Force Majeure	Express	Rejected	178.00		12-1-2023 05:37:24 PM		26-1-2023 05:37:24 PM			Audit Trail	Download Incident Report	Download Claim Form

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