1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/02/V1/002755	Claim	Lost	Peni Concept Store	Credit Account	ZND167348068212	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	77.80	77.80	3-2-2023 03:20:53 PM	16-3-2023 03:45:56 PM	17-2-2023 03:20:53 PM	14-3-2023 03:44:10 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002754	Claim	Lost	Idham Hanif	Credit Account	PDC000000187622	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	138.90	138.90	3-2-2023 02:34:23 PM	3-3-2023 04:36:32 PM	17-2-2023 02:34:23 PM	1-3-2023 04:25:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002753	Claim	Damage	CM Wan	Credit Account	ZND167465312328	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	830.00	200.00	3-2-2023 12:51:15 PM	19-3-2023 03:00:36 PM	17-2-2023 12:51:15 PM	17-3-2023 02:57:51 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002752	Claim	Damage	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND167466028181	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	166.40		3-2-2023 12:15:48 PM		17-2-2023 12:15:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002751	Claim	Delay Delivery Premium Parcel	ayda bella	Credit Account	ZND167250863301				Rejected	215.00		2-2-2023 05:19:15 PM		16-2-2023 05:19:15 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002750	Claim	Damage	YONG PAK KEONG	Credit Account	ZND166745225471	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	150.00	150.00	2-2-2023 03:13:34 PM	5-3-2023 05:19:42 PM	16-2-2023 03:13:34 PM	3-3-2023 05:19:23 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002749	Claim	Damage	Tiong Yaw Gan	Credit Account	ZND167346323481				Rejected	139.00		2-2-2023 02:31:08 PM		16-2-2023 02:31:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002748	Claim	Missing Content	IVY SC LIM	Credit Account	ZND167346258264				Rejected	117.00		2-2-2023 02:23:57 PM		16-2-2023 02:23:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002747	Claim	Damage	Noorain Binti Yakub	Credit Account	ZND167465306457	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	2-2-2023 12:31:16 PM	17-3-2023 03:45:02 PM	16-2-2023 12:31:16 PM	15-3-2023 03:34:39 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/02/V1/002746	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND167345102223CND167345102223002CND167345102223001				Rejected	303.70		2-2-2023 12:22:46 PM		16-2-2023 12:22:46 PM			Audit Trail	Download Incident Report	Download Claim Form

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