1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/04/V1/012473	Claim	Damage	Xinjing Kee	Credit Account	V177495971198003	No	Force Majeure	Express	Pending by Operation	179.00		5-4-2026 03:26:37 PM	10-6-2026 09:31:33 AM	19-4-2026 03:26:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012472	Claim	Delay Delivery Premium Parcel	Asia Cargo (Paya,Burger,momo	Prepaid Account	V177495843174001	No	Misrouted Issue	Premium	Pending Responsible Staff and Payment Details	200.00	200.00	5-4-2026 12:24:36 PM	14-5-2026 08:02:34 AM	19-4-2026 12:24:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012470	Claim	Damage	Super PSR Sdn Bhd	Cash	V177496075765001				Rejected	99.00		4-4-2026 05:23:52 PM		18-4-2026 05:23:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012469	Claim	Damage FreshBox	SURIANI	Credit Account	V177496031747001	No	Logistic IT System Issue	Premium	Pending Responsible Staff and Payment Details	200.00		4-4-2026 04:27:52 PM	28-6-2026 08:16:22 AM	18-4-2026 04:27:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012468	Claim	Lost	CU live empire	Cash	V177174965524001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	109.90		4-4-2026 01:39:53 PM	7-6-2026 03:05:49 PM	18-4-2026 01:39:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012467	Claim	Lost	DC	Credit Account	V177177164078001				Rejected	800.00		4-4-2026 12:36:56 PM		18-4-2026 12:36:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012466	Claim	Lost	CERGASAR MEWAH	Credit Account	V177174839306001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	2054.00		4-4-2026 11:13:50 AM	7-6-2026 02:57:53 PM	18-4-2026 11:13:50 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012465	Claim	Lost	ML005	Credit Account	V177176997363001				Rejected	500.00		4-4-2026 10:46:59 AM		18-4-2026 10:46:59 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012464	Claim	Lost	hj express	Credit Account	V177174987137001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	175.00	175.00	3-4-2026 08:53:43 PM	13-6-2026 05:38:57 PM	17-4-2026 08:53:43 PM	11-6-2026 05:35:23 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012463	Claim	Lost	HJ EXPRESS	Credit Account	V177174628009001	No	Hub/Depo/Station Handling Issue	Express	Rejected	1875.30		3-4-2026 08:51:55 PM		17-4-2026 08:51:55 PM			Audit Trail	Download Incident Report	Download Claim Form

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