1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/04/V1/012500	Claim	Lost	Muhammad Azizan bin Rabudin	Cash	V177174036705001				Info Incomplete	429.00		6-4-2026 04:21:52 PM	11-4-2026 08:40:48 AM	20-4-2026 04:21:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012499	Claim	Missing Content	XA MARKETING (M) SDN BHD	Cash	V177495867972001	No	Force Majeure	Express	Pending by Operation	36.00		6-4-2026 04:03:16 PM	11-4-2026 09:17:52 AM	20-4-2026 04:03:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012498	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60956442	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		6-4-2026 03:26:27 PM	26-5-2026 07:53:54 AM	20-4-2026 03:26:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012497	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60956804	No	Misrouted Issue	Premium	Pending by Operation	100.00		6-4-2026 03:25:10 PM	26-5-2026 07:52:07 AM	20-4-2026 03:25:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012496	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60956894	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		6-4-2026 03:24:02 PM		20-4-2026 03:24:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012495	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60956948	No	Driver Issue	Premium	Pending by Operation	100.00		6-4-2026 03:22:45 PM	11-4-2026 01:27:33 PM	20-4-2026 03:22:45 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012494	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60956615	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	6-4-2026 03:21:43 PM	26-6-2026 04:41:35 PM	20-4-2026 03:21:43 PM	24-6-2026 04:33:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012493	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60956539				Rejected	100.00		6-4-2026 03:20:16 PM		20-4-2026 03:20:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012492	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP20268568	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		6-4-2026 03:18:52 PM	11-4-2026 02:19:03 PM	20-4-2026 03:18:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012491	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60956899	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		6-4-2026 02:47:50 PM	11-4-2026 03:02:35 PM	20-4-2026 02:47:50 PM			Audit Trail	Download Incident Report	Download Claim Form

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