1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/06/V1/003711	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND168427583954	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	5799.00	200.00	9-6-2023 02:08:08 PM	19-7-2023 12:09:23 PM	23-6-2023 02:08:08 PM	17-7-2023 12:04:06 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003710	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND168427592307	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	6299.00	200.00	9-6-2023 02:05:04 PM	26-8-2023 01:45:12 PM	23-6-2023 02:05:04 PM	24-8-2023 01:44:41 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003709	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND168425313508	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	799.00	200.00	9-6-2023 02:00:51 PM	19-7-2023 12:09:44 PM	23-6-2023 02:00:51 PM	17-7-2023 12:07:34 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003708	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND168427498555A				Rejected	3297.00		9-6-2023 01:52:39 PM		23-6-2023 01:52:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003707	Claim	Lost	Veness Chong	Credit Account	CHTG1684716848807001				Rejected	259.00		9-6-2023 11:20:13 AM		23-6-2023 11:20:13 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003706	Claim	Damage FreshBox	Siti Nurul Aimi	Credit Account	ZND167777015825	No	Logistic IT System Issue	FreshBox	Pending Responsible Staff Details	390.00	200.00	9-6-2023 11:13:27 AM	16-8-2023 11:09:06 AM	23-6-2023 11:13:27 AM	14-8-2023 11:05:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003705	Claim	Lost	Veness Chong	Credit Account	HTG1684813115552	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	207.00	200.00	9-6-2023 11:04:21 AM	18-8-2023 01:58:54 PM	23-6-2023 11:04:21 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003704	Claim	Lost	Wong Chooi Yoke/Wong Chooi Yoke	Credit Account	ZND168125108411				Rejected	160.00		9-6-2023 10:54:13 AM		23-6-2023 10:54:13 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003703	Claim	Damage	TND EXPRESS (M) SDN BHD	Credit Account	TND2800205891	No	Force Majeure	Express	Completed	342.00	200.00	9-6-2023 10:38:33 AM		23-6-2023 10:38:33 AM		7-7-2023 02:45:21 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003702	Claim	Delay Delivery Premium Parcel	Alex Tay Cheet Cheng	Credit Account	ZND168556279421				Rejected	450.00		8-6-2023 04:03:11 PM		22-6-2023 04:03:11 PM			Audit Trail	Download Incident Report	Download Claim Form

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