1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/06/V1/003751	Claim	Damage	BEARDMAN BARBERSHOP	Prepaid Account	ZND168272730831	No	Force Majeure	Express	Rejected	4.60		15-6-2023 11:20:33 AM		29-6-2023 11:20:33 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003750	Claim	Damage	Tan Sook Huey	Cash	ZND168559509143				Info Incomplete	11.00		15-6-2023 10:59:49 AM	18-6-2023 04:08:23 PM	29-6-2023 10:59:49 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003749	Claim	Lost	ONG BEI YING	Credit Account	ZND168557878753	No	Force Majeure	Express	Rejected	1941.00		15-6-2023 10:58:27 AM		29-6-2023 10:58:27 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003748	Claim	Damage	PACIFIC ADHESIVE SYSTEMS (M) SDN BHD	Credit Account	ZND168555975645				Rejected	1105.00		15-6-2023 10:32:24 AM		29-6-2023 10:32:24 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003747	Claim	Lost	MMATRIX	Credit Account	ZND168424839702	No	Hub/Depo/Station Handling Issue	Express	Rejected	999.00		15-6-2023 10:01:00 AM		29-6-2023 10:01:00 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003746	Claim	Damage	HJ EXPRESS	Credit Account	ZND168555803672	No	Force Majeure	Express	Pending Responsible Staff Details	1011.00	200.00	14-6-2023 08:54:17 PM	8-7-2023 11:14:11 AM	28-6-2023 08:54:17 PM	6-7-2023 11:05:17 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003745	Claim	Missing Content	HJ EXPRESS	Credit Account	ZND168556589711				Rejected	1254.08		14-6-2023 08:50:33 PM		28-6-2023 08:50:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003744	Claim	Delay Delivery Premium Parcel	SJP SEALING TECHNOLOGY (M) SDN BHD	Credit Account	ZND168559634364	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	2952.15	100.00	14-6-2023 05:33:24 PM	26-8-2023 04:32:17 PM	28-6-2023 05:33:24 PM	24-8-2023 04:26:37 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003743	Claim	Lost	xiaogu lifestyle sdn bhd	Credit Account	ZND168425896889	No	Driver Issue	Express	Pending Responsible Staff Details	34.00	34.00	14-6-2023 04:50:55 PM	23-9-2023 09:52:37 AM	28-6-2023 04:50:55 PM	21-9-2023 09:48:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003742	Claim	Lost	Joey	Credit Account	6565373883	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	464.00	200.00	14-6-2023 04:49:18 PM	27-7-2023 11:33:51 AM	28-6-2023 04:49:18 PM	25-7-2023 11:19:29 AM		Audit Trail	Download Incident Report	Download Claim Form

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