1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/07/V1/003959	Claim	Delay Delivery Premium Parcel	TOH HAO MING	Prepaid Account	ZND168908583459	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		14-7-2023 11:26:42 AM		28-7-2023 11:26:42 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003958	Claim	Lost	MMATRIX	Credit Account	ZND168722427663	No	Hub/Depo/Station Handling Issue	Express	Rejected	599.00		14-7-2023 11:16:04 AM		28-7-2023 11:16:04 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003957	Claim	Lost	MMATRIX	Credit Account	ZND168722420695	No	Hub/Depo/Station Handling Issue	Express	Rejected	569.00		14-7-2023 11:13:52 AM		28-7-2023 11:13:52 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003956	Claim	Lost	MMATRIX	Credit Account	ZND168720726126	No	Hub/Depo/Station Handling Issue	Express	Rejected	10.00		14-7-2023 11:10:29 AM		28-7-2023 11:10:29 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003955	Claim	Lost	MMATRIX	Credit Account	ZND168720688318	No	Hub/Depo/Station Handling Issue	Express	Rejected	10.00		14-7-2023 11:09:22 AM		28-7-2023 11:09:22 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003954	Claim	Lost	MMATRIX	Credit Account	ZND168563037113	No	Hub/Depo/Station Handling Issue	Express	Rejected	10.00		14-7-2023 11:08:07 AM		28-7-2023 11:08:07 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003953	Claim	Lost	MMATRIX	Credit Account	ZND168561996245	No	Hub/Depo/Station Handling Issue	Express	Rejected	10.00		14-7-2023 11:06:44 AM		28-7-2023 11:06:44 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003952	Claim	Lost	MMATRIX	Credit Account	ZND168559389202				Rejected	10.00		14-7-2023 11:05:33 AM		28-7-2023 11:05:33 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003951	Claim	Damage	Wong	Credit Account	ZND168718832549				Rejected	0.00		14-7-2023 03:54:44 AM		28-7-2023 03:54:44 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003950	Claim	Damage	CM Wan	Credit Account	ZND168725761856	No	Force Majeure	Express	Pending Responsible Staff Details	240.73	200.00	13-7-2023 08:50:31 PM	31-8-2023 11:25:55 AM	27-7-2023 08:50:31 PM	29-8-2023 11:08:44 AM		Audit Trail	Download Incident Report	Download Claim Form

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