1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/04/V1/012681	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60958674	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		13-4-2026 03:42:37 PM	26-5-2026 10:29:14 AM	27-4-2026 03:42:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012680	Claim	Lost	TND EXPRESS	Credit Account	V177175239709001631965748886	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	256.00		13-4-2026 03:12:24 PM	14-6-2026 12:23:41 PM	27-4-2026 03:12:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012679	Claim	Damage FreshBox	Inhome Dining Sdn Bhd	Prepaid Account	V177496855442001	No	Logistic IT System Issue	FreshBox	Pending by Operation	71.60		13-4-2026 01:55:41 PM	14-6-2026 12:41:24 PM	27-4-2026 01:55:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012678	Claim	Lost	NURULHUDA BINTI DAUD	Credit Account	V177062973051001				Rejected	150.00		13-4-2026 12:10:42 PM		27-4-2026 12:10:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012677	Claim	Lost	TIFFANY KONG	Credit Account	V177174676598001				Rejected	50.00		13-4-2026 12:02:31 PM		27-4-2026 12:02:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012676	Claim	Damage	YAP DE HUWA	Prepaid Account	V177496480545001				Info Incomplete	960.00		13-4-2026 11:55:20 AM	6-6-2026 10:19:00 AM	27-4-2026 11:55:20 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012675	Claim	Lost	CU live empire	Cash	V177495833311001				Rejected	220.08		13-4-2026 11:27:57 AM		27-4-2026 11:27:57 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012674	Claim	Lost	CU live empire	Cash	V177176295544001				Rejected	204.80		13-4-2026 11:02:47 AM		27-4-2026 11:02:47 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012673	Claim	Damage	DMX INNOVATIVE SDN BHD	Cash	V177496827753001	Yes	Force Majeure	Premium	Pending by Operation	600.00		13-4-2026 11:00:22 AM	14-6-2026 10:35:34 AM	27-4-2026 11:00:22 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/04/V1/012672	Claim	Damage	TAN CHUAN TZE ( TANRADIO.COM ELECTRICAL )	Credit Account	V177495849671001	Yes	Force Majeure	Express	Pending by Operation	51.90		13-4-2026 11:00:04 AM	14-6-2026 10:28:13 AM	27-4-2026 11:00:04 AM			Audit Trail	Download Incident Report	Download Claim Form

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