1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/01/V1/005288	Claim	Damage	KFK MULTI SUPPLIES & TRADING	Cash	ZND170611267861				Rejected	121.50		28-1-2024 10:22:02 AM		11-2-2024 10:22:02 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005287	Claim	Lost	Goh Jia Hui	Credit Account	ZND170313205116	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	155.00	155.00	27-1-2024 08:36:14 PM	10-5-2024 04:00:23 PM	10-2-2024 08:36:14 PM	8-5-2024 03:33:36 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005286	Claim	Lost	Tieu Kee Seng	Prepaid Account	6566600865	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	190.00	190.00	27-1-2024 06:07:04 PM	21-3-2024 04:40:56 PM	10-2-2024 06:07:04 PM	19-3-2024 04:33:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005285	Claim	Delay Delivery Premium Parcel	WONG TECK BOON	Prepaid Account	10248934695				Rejected	600.00		27-1-2024 06:04:33 PM		10-2-2024 06:04:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005284	Claim	Damage	Firdous Ahmad Bhat	Prepaid Account	ZND170559907362	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details (Appeal)	800.00	200.00	27-1-2024 04:16:58 PM		10-2-2024 04:16:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005283	Claim	Damage	CM WAN	Credit Account	ZND170558638540	No	Hub/Depo/Station Handling Issue	Express	Rejected	415.72		27-1-2024 04:16:58 PM		10-2-2024 04:16:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005282	Claim	Damage	Xinjing Kee	Credit Account	ZND170452507447	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	140.00	140.00	27-1-2024 03:48:16 PM	25-3-2024 10:38:42 AM	10-2-2024 03:48:16 PM	23-3-2024 10:22:17 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005281	Claim	Damage	Xinjing Kee	Credit Account	ZND170558704467	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	250.00	200.00	27-1-2024 03:33:51 PM	25-3-2024 10:08:03 AM	10-2-2024 03:33:51 PM	23-3-2024 10:01:45 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005280	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170455748045	No	Force Majeure	Express	Pending Responsible Staff Details	30.00	30.00	27-1-2024 03:15:48 PM	21-3-2024 04:36:27 PM	10-2-2024 03:15:48 PM	19-3-2024 04:34:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005279	Claim	Lost	INSPIRE OFFICE SYSTEM SDN BHD	Credit Account	ZND170455810513	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	26-1-2024 11:32:55 PM	24-3-2024 03:16:15 PM	9-2-2024 11:32:55 PM	22-3-2024 03:09:24 AM		Audit Trail	Download Incident Report	Download Claim Form

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