1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/03/V1/005727	Claim	Damage	N99	Prepaid Account	ZND170926444896				Rejected	200.00		16-3-2024 11:15:15 AM		30-3-2024 11:15:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005726	Claim	Missing Content	MMATRIX	Credit Account	ZND170922766855	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	10.00		15-3-2024 04:56:03 PM	22-3-2024 04:24:30 PM	29-3-2024 04:56:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005725	Claim	Damage	ORDER TRADING SDN BHD	Credit Account	ZND170923808240				Info Incomplete	200.00		15-3-2024 04:34:03 PM	22-3-2024 04:14:22 PM	29-3-2024 04:34:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005724	Claim	Damage	IMPERIUM PROPERTIES SDN BHD	Credit Account	ZND170924769571	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	546.10	200.00	15-3-2024 04:08:00 PM	15-5-2024 02:19:24 PM	29-3-2024 04:08:00 PM	13-5-2024 02:02:15 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005723	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170922094682	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	15-3-2024 03:13:17 PM	1-8-2024 11:07:32 AM	29-3-2024 03:13:17 PM	30-7-2024 10:54:53 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005722	Claim	Damage	PERABOT2U SDN BHD	Cash	ZND170926231786				Rejected	128.00		15-3-2024 03:01:10 PM		29-3-2024 03:01:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005721	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	RTSZND170862251190	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	30.00	30.00	15-3-2024 02:45:54 PM	15-5-2024 10:41:34 AM	29-3-2024 02:45:54 PM	13-5-2024 10:16:39 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005720	Claim	Lost	Jenny ting	Credit Account	ZND170925004473	No	Hub/Depo/Station Handling Issue	Express	Rejected	180.00		15-3-2024 01:18:18 PM		29-3-2024 01:18:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005719	Claim	Damage	Johar Seprey	Cash	ZND170927998503				Rejected	700.00		15-3-2024 12:09:23 PM		29-3-2024 12:09:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005718	Claim	Delay Delivery Premium Parcel	MM Sinar Utara Enterprise	Cash	ZND171026092871	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	15-3-2024 11:36:47 AM	8-6-2024 04:58:18 PM	29-3-2024 11:36:47 AM	6-6-2024 04:47:39 AM		Audit Trail	Download Incident Report	Download Claim Form

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