1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/04/V1/006099	Claim	Lost	MR CHIN	Credit Account	770473082				Rejected	480.59		30-4-2024 10:30:09 AM		14-5-2024 10:30:09 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/006098	Claim	Delay Delivery Premium Parcel	Helen chai	Prepaid Account	ZND171398488876	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	118.00	100.00	29-4-2024 06:13:51 PM	16-8-2024 02:24:04 PM	13-5-2024 06:13:51 PM	14-8-2024 02:08:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/006097	Claim	Damage	NEVORA SUPERSTORE	Credit Account	ZND171154866498	No	Force Majeure	Express	Pending Responsible Staff Details	419.00	200.00	29-4-2024 06:02:01 PM	14-6-2024 11:34:57 AM	13-5-2024 06:02:01 PM	12-6-2024 11:32:00 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/006096	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND171156606832	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	29-4-2024 04:42:47 PM	14-6-2024 11:15:29 AM	13-5-2024 04:42:47 PM	12-6-2024 11:02:52 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/006095	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	RTSZND171154778005	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		29-4-2024 04:17:23 PM		13-5-2024 04:17:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/006094	Claim	Damage	U & ME Electrical Sdn Bhd	Credit Account	ZND171160924618	Yes	Hub/Depo/Station Handling Issue	Express	Pending by Claim Dept	2359.00		29-4-2024 03:59:06 PM	30-8-2024 10:42:52 AM	13-5-2024 03:59:06 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/006093	Claim	Lost	Azizul Bin Saiman	Credit Account	ZND171148878407	No	Hub/Depo/Station Handling Issue	Express	Rejected	165.14		29-4-2024 03:50:43 PM		13-5-2024 03:50:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/006092	Claim	Lost	ARM GALLERY	Prepaid Account	ZND171151527316	No	Hub/Depo/Station Handling Issue	Express	Rejected	44.00		29-4-2024 03:40:41 PM		13-5-2024 03:40:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/006091	Claim	Damage	KING KONG WALL DECOR SDN BHD	Cash	ZND171160786971				Info Incomplete	250.00		29-4-2024 03:21:22 PM	2-5-2024 10:21:17 AM	13-5-2024 03:21:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/006090	Claim	Delay Delivery Premium Parcel	FADZLEY BIN HASSAN	Credit Account	ZND171158403705	No	Force Majeure	Premium	Rejected	100.00		29-4-2024 02:43:53 PM		13-5-2024 02:43:53 PM			Audit Trail	Download Incident Report	Download Claim Form

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