1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/06/V1/006890	Claim	Lost	pokiter bundle	Credit Account	ZND171811985975	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	48.00	48.00	29-6-2024 02:00:00 PM	11-9-2024 12:29:17 PM	13-7-2024 02:00:00 PM	9-9-2024 12:14:32 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006889	Claim	Delay Delivery Premium Parcel	poe express service	Credit Account	ZND171932519677	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	20.00	20.00	29-6-2024 01:29:22 PM	28-9-2024 11:13:07 AM	13-7-2024 01:29:22 PM	26-9-2024 10:53:49 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006888	Claim	Damage	Saffia binti abdul jaleel	Credit Account	ZND171815182479				Rejected	180.00		28-6-2024 10:26:05 PM		12-7-2024 10:26:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006887	Claim	Delay Delivery Premium Parcel	SPF HOME DECO SDN BHD	Credit Account	ZND171160784113				Rejected	45.47		28-6-2024 05:08:49 PM		12-7-2024 05:08:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006886	Claim	Delay Delivery Premium Parcel	SPF HOME DECO SDN BHD	Credit Account	ZND171155996095	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	32.86	32.86	28-6-2024 05:04:37 PM	1-9-2024 11:05:41 AM	12-7-2024 05:04:37 PM	30-8-2024 10:56:57 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006885	Claim	Delay Delivery Premium Parcel	SPF HOME DECO SDN BHD	Credit Account	ZND171157182182	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	27.67	27.67	28-6-2024 04:59:58 PM	14-9-2024 12:36:45 PM	12-7-2024 04:59:58 PM	12-9-2024 12:33:42 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006884	Claim	Lost	K&N cabinet Furniture	Prepaid Account	ZND171812882860	No	Hub/Depo/Station Handling Issue	Express	Rejected	306.00		28-6-2024 01:29:20 PM		12-7-2024 01:29:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006883	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND171769289613				Rejected	104.80		28-6-2024 11:38:30 AM		12-7-2024 11:38:30 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006882	Claim	Damage	Jason	Credit Account	ZND171816997065				Rejected	122.38		28-6-2024 11:37:41 AM		12-7-2024 11:37:41 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006881	Claim	Damage FreshBox	Ong Yong Lee	Credit Account	ZND171815747968				Rejected	0.00		27-6-2024 08:44:41 PM		11-7-2024 08:44:41 PM			Audit Trail	Download Incident Report	Download Claim Form

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