1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/07/V1/007129	Claim	Lost	MMATRIX	Credit Account	ZND171816162678				Rejected	10.00		16-7-2024 10:00:54 AM		30-7-2024 10:00:54 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007128	Claim	Damage	ONG SIEW WOON	Credit Account	ZND171956583791				Info Incomplete	8700.00		15-7-2024 10:11:21 PM	20-7-2024 03:40:45 PM	29-7-2024 10:11:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007127	Claim	Lost	Tasnim, 60102861685	Credit Account	ZND171951635112	No	Hub/Depo/Station Handling Issue	Express	Rejected	210.38		15-7-2024 06:52:56 PM		29-7-2024 06:52:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007126	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND171815219038	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	25.00	25.00	15-7-2024 05:35:07 PM	9-9-2024 10:58:11 AM	29-7-2024 05:35:07 PM	7-9-2024 10:53:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007125	Claim	Damage	Kooka Paper Manufacturing Sdn Bhd	Credit Account	ZND172044148359	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	67.65	67.65	15-7-2024 05:07:42 PM	11-9-2024 05:09:43 PM	29-7-2024 05:07:42 PM	9-9-2024 05:06:05 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007124	Claim	Lost	Best Express KUL Hub U10	Credit Account	CND171954278910001	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		15-7-2024 04:47:07 PM		29-7-2024 04:47:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007123	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND171954274493	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		15-7-2024 04:46:19 PM		29-7-2024 04:46:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007122	Claim	Damage	Best Express KUL Hub U10	Credit Account	CND171819240625001				Rejected	200.00		15-7-2024 04:43:54 PM		29-7-2024 04:43:54 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007121	Claim	Damage	Best Express KUL Hub U10	Credit Account	ZND171819240625				Rejected	200.00		15-7-2024 04:42:48 PM		29-7-2024 04:42:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007120	Claim	Damage	Best Express KUL Hub U10	Credit Account	CND171952825956001				Rejected	200.00		15-7-2024 04:41:40 PM		29-7-2024 04:41:40 PM			Audit Trail	Download Incident Report	Download Claim Form

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