1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/09/V1/007480	Claim	Damage	Firzana	Credit Account	ZND172525682068				Rejected	279.00		6-9-2024 06:20:25 PM		20-9-2024 06:20:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007479	Claim	Damage	MISS CHA	Credit Account	ZND172492601000	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	2199.00	1500.00	6-9-2024 06:17:28 PM	30-5-2025 09:47:13 AM	20-9-2024 06:17:28 PM	28-5-2025 09:46:49 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007478	Claim	Delay Delivery Premium Parcel	Paperboy Logistics Sdn Bhd	Credit Account	ZND172526149942	No	Driver Issue	Premium	Rejected	0.00		6-9-2024 05:00:36 PM		20-9-2024 05:00:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007477	Claim	Damage	DAZZLER MAX SDN BHD	Cash	ZND172525395586	No	Hub/Depo/Station Handling Issue	Premium	Rejected	899.00		6-9-2024 01:09:43 PM		20-9-2024 01:09:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007476	Claim	Damage	MR OOI	Credit Account	ZND172526345191	No	Hub/Depo/Station Handling Issue	Premium	Rejected	200.00		6-9-2024 11:12:18 AM		20-9-2024 11:12:18 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007475	Claim	Damage	Su Thing	Credit Account	ZND172525937656	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	6-9-2024 09:47:49 AM	14-6-2025 10:39:40 AM	20-9-2024 09:47:49 AM	12-6-2025 10:37:41 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007474	Claim	Lost	MMATRIX	Credit Account	ZND172387038508				Rejected	10.00		6-9-2024 08:34:34 AM		20-9-2024 08:34:34 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007473	Claim	Lost	MMATRIX	Credit Account	ZND172384867361				Rejected	10.00		6-9-2024 08:26:21 AM		20-9-2024 08:26:21 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007472	Claim	Damage	HIN LIM FURNITURE MANUFACTURER SDN BHD	Credit Account	ZND172493082723	No	Hub/Depo/Station Handling Issue	Express	Rejected	80.00		5-9-2024 03:50:22 PM		19-9-2024 03:50:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007471	Claim	Damage	Home Heaven Sdn Bhd	Credit Account	ZND172526282618	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	1129.00	1016.10	5-9-2024 02:37:59 PM	15-2-2025 09:55:31 AM	19-9-2024 02:37:59 PM			Audit Trail	Download Incident Report	Download Claim Form

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