1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/02/V1/008953	Claim	Damage	QM LIVE EMPIRE	Credit Account	ZND173824217555	No	Force Majeure	Express	Pending Responsible Staff Details	96.60	96.60	22-2-2025 02:25:18 PM	19-3-2025 10:39:43 AM	8-3-2025 02:25:18 PM	17-3-2025 10:36:22 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008952	Claim	Damage	CHAN CHENG MENG	Credit Account	ZND173824189074				Rejected	542.00		22-2-2025 12:32:42 PM		8-3-2025 12:32:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008951	Claim	Damage FreshBox	TAN YEN HSIA	Prepaid Account	ZND173822086962	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff Details	199.00	199.00	21-2-2025 07:00:04 PM	19-3-2025 11:12:40 AM	7-3-2025 07:00:04 PM	17-3-2025 11:10:48 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008950	Claim	Lost	KHOR VOOI LEACK	Credit Account	6566964644	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	353.00		21-2-2025 03:42:54 PM	9-3-2025 12:19:12 PM	7-3-2025 03:42:54 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008949	Claim	Lost	MS YEOH	Credit Account	6566063464	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	353.00	200.00	21-2-2025 03:38:39 PM	19-3-2025 10:44:49 AM	7-3-2025 03:38:39 PM	17-3-2025 10:41:47 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008948	Claim	Lost	MMATRIX	Credit Account	ZND173822098606	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	10.00		21-2-2025 02:53:48 PM	9-3-2025 11:39:34 AM	7-3-2025 02:53:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008947	Claim	Lost	MMATRIX	Credit Account	ZND173823644734	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	5999.00	5999.00	21-2-2025 02:45:09 PM	28-3-2025 11:50:06 AM	7-3-2025 02:45:09 PM	26-3-2025 11:49:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008946	Claim	Damage	Ritma Prestasi Sdn Bhd	Credit Account	ZND173989204322				Rejected	272.00		21-2-2025 02:36:53 PM		7-3-2025 02:36:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008945	Claim	Lost	mmatrix	Credit Account	ZND173823184728	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	2999.00	2999.00	20-2-2025 05:45:34 PM	28-3-2025 12:14:29 PM	6-3-2025 05:45:34 PM	26-3-2025 12:13:41 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/02/V1/008944	Claim	Lost	mmatrix	Credit Account	ZND173822888139	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	5999.00	5999.00	20-2-2025 05:44:12 PM	28-3-2025 12:15:14 PM	6-3-2025 05:44:12 PM	26-3-2025 12:14:45 PM		Audit Trail	Download Incident Report	Download Claim Form

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