1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/05/V1/009640	Claim	Damage	TND EXPRESS(M) SDN BHD	Credit Account	TND2800214829	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	635.00	200.00	30-5-2025 04:18:26 PM	16-6-2025 08:02:47 AM	13-6-2025 04:18:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009639	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND174549228611	No	Force Majeure	Express	Pending Responsible Staff Details	699.00	200.00	30-5-2025 03:05:00 PM	18-6-2025 11:42:41 AM	13-6-2025 03:05:00 PM	16-6-2025 11:40:31 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009638	Claim	Delay Delivery Premium Parcel	THE FLOWER PRINCE	Credit Account	ZND174806261757	No	Misrouted Issue	Premium	Pending Responsible Staff Details	100.00	100.00	30-5-2025 12:42:07 PM	18-6-2025 11:39:41 AM	13-6-2025 12:42:07 PM	16-6-2025 11:36:56 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009637	Claim	Lost	MMATRIX	Credit Account	ZND174763440158				Rejected	5999.00		30-5-2025 11:15:52 AM		13-6-2025 11:15:52 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009636	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND174418250033	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	100.00		29-5-2025 06:11:45 PM	5-6-2025 11:30:00 AM	12-6-2025 06:11:45 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009635	Claim	Damage	SENG LEE SOLAR SDN BHD	Credit Account	ZND174806560782				Rejected	329.00		29-5-2025 05:53:39 PM		12-6-2025 05:53:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009634	Claim	Damage	YJ NOTEBOOK TECHNOLOGY (M) SDN BHD	Credit Account	CND174806094423001	No	Force Majeure	Express	Pending Responsible Staff Details	600.00	200.00	29-5-2025 05:47:27 PM	18-6-2025 11:26:44 AM	12-6-2025 05:47:27 PM	16-6-2025 11:20:03 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009633	Claim	Delay Delivery Premium Parcel	man deng enterprise	Cash	ZND174806887667	No	Driver Issue	Premium	Pending Responsible Staff Details	200.00	100.00	29-5-2025 05:11:06 PM	2-8-2025 09:54:54 AM	12-6-2025 05:11:06 PM	31-7-2025 09:50:21 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009632	Claim	Short Piece	Lee Yong Hui	Prepaid Account	ZND174806862237				Rejected	34.98		29-5-2025 04:36:58 PM		12-6-2025 04:36:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009631	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND174763400589	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1899.00	1899.00	29-5-2025 04:35:52 PM	27-7-2025 04:48:31 PM	12-6-2025 04:35:52 PM	25-7-2025 04:48:11 AM		Audit Trail	Download Incident Report	Download Claim Form

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