1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/07/V1/010005	Claim	Damage FreshBox	ZAITON	Credit Account	V175214256083001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	17-7-2025 05:23:54 PM	10-8-2025 11:42:47 AM	31-7-2025 05:23:54 PM	8-8-2025 11:42:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010004	Claim	Damage FreshBox	ZAITON	Credit Account	V175214253419001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	17-7-2025 05:19:02 PM	10-8-2025 11:48:17 AM	31-7-2025 05:19:02 PM	8-8-2025 11:47:59 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010003	Claim	Damage FreshBox	RESTORAN UNCLE DAK	Credit Account	V175214318767001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	17-7-2025 05:12:00 PM	10-8-2025 10:58:22 AM	31-7-2025 05:12:00 PM	8-8-2025 10:58:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010002	Claim	Damage FreshBox	RESTORAN UNCLE DAK	Credit Account	V175214318781001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	17-7-2025 05:06:59 PM	10-8-2025 10:46:04 AM	31-7-2025 05:06:59 PM	8-8-2025 10:45:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010001	Claim	Delay Delivery Premium Parcel	UMI NUR HANAN	Credit Account	V175214348795001				Rejected	100.00		17-7-2025 05:05:43 PM		31-7-2025 05:05:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/010000	Claim	Delay Delivery Premium Parcel	NUR AIN	Credit Account	V175214307310001				Rejected	100.00		17-7-2025 05:03:38 PM		31-7-2025 05:03:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009999	Claim	Delay Delivery Premium Parcel	UMI NUR HANAN	Credit Account	V175214348931001				Rejected	100.00		17-7-2025 05:03:24 PM		31-7-2025 05:03:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009998	Claim	Damage FreshBox	RESTORAN UNCLE DAK	Credit Account	V175214318774001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	17-7-2025 05:00:53 PM	9-8-2025 05:34:08 PM	31-7-2025 05:00:53 PM	7-8-2025 05:33:38 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009997	Claim	Delay Delivery Premium Parcel	UMI NUR HANAN	Credit Account	V175214348863001				Rejected	100.00		17-7-2025 05:00:14 PM		31-7-2025 05:00:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009996	Claim	Delay Delivery Premium Parcel	UMI NUR HANAN	Credit Account	V175214348832001				Rejected	100.00		17-7-2025 04:56:43 PM		31-7-2025 04:56:43 PM			Audit Trail	Download Incident Report	Download Claim Form

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