1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/08/V1/010168	Claim	Lost	GARUDA SRI TIMUR NURSERY	Credit Account	V175377787363001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	55.00	11-8-2025 11:17:19 AM	14-9-2025 10:10:47 AM	25-8-2025 11:17:19 AM	12-9-2025 10:10:29 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010167	Claim	Damage	MALCOMM ENTERPRISE SDN BHD	Credit Account	V175378215216001	Yes	Force Majeure	Express	Pending by Claim Dept	5299.00		11-8-2025 10:46:41 AM	29-8-2025 09:43:43 AM	25-8-2025 10:46:41 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010166	Claim	Damage	Kalthoum Madun	Credit Account	V175429394747001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	11-8-2025 09:09:00 AM	19-10-2025 12:22:53 PM	25-8-2025 09:09:00 AM	17-10-2025 12:10:36 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010165	Claim	Lost	VALLI	Credit Account	V175377826987001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	158.00		10-8-2025 11:33:16 PM	20-8-2025 07:40:44 AM	24-8-2025 11:33:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010164	Claim	Damage	Mirudhulah A/P Loganathan	Cash	V175151658285	No	Force Majeure	Express	Rejected	2000.00		10-8-2025 12:19:20 AM		24-8-2025 12:19:20 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010163	Claim	Damage	NIXON	Credit Account	V175429482215001	No	Force Majeure	FreshBox	Rejected	263.10		9-8-2025 04:18:50 PM		23-8-2025 04:18:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010162	Claim	Lost	Vivien Lim Siew Ling	Credit Account	10264907096	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	63.60	62.82	9-8-2025 10:17:28 AM	28-5-2026 03:28:25 PM	23-8-2025 10:17:28 AM	26-5-2026 03:25:09 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010161	Claim	Damage	LIM FOOK YENG	Prepaid Account	V175378217579001				Rejected	88.00		8-8-2025 05:37:51 PM		22-8-2025 05:37:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010160	Claim	Lost	mmatrix	Credit Account	V175309803338001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	5999.00	5999.00	8-8-2025 04:49:49 PM	20-8-2025 04:03:01 PM	22-8-2025 04:49:49 PM	18-8-2025 04:02:37 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/08/V1/010159	Claim	Damage	TRI-E ONLINE SDN BHD	Credit Account	V175377915476001	Yes	Force Majeure	Premium	Pending by Claim Dept	2499.00		8-8-2025 04:14:11 PM	20-9-2025 11:39:38 AM	22-8-2025 04:14:11 PM			Audit Trail	Download Incident Report	Download Claim Form

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