1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/03/V1/011978	Claim	Damage	KC	Cash	V177174756139001				Rejected	190.00		4-3-2026 12:00:56 PM		18-3-2026 12:00:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/011977	Claim	Lost	SKIN INFINITE SDN BHD	Credit Account	V177062333459001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	905.00		4-3-2026 10:06:58 AM	10-4-2026 03:29:18 PM	18-3-2026 10:06:58 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/011976	Claim	Delay Delivery Premium Parcel	tan ng meng	Credit Account	V177174642128001	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	200.00	100.00	4-3-2026 10:05:46 AM		18-3-2026 10:05:46 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/011975	Claim	Lost	alicetoh	Prepaid Account	V176821171356001				Rejected	250.00		4-3-2026 09:53:22 AM		18-3-2026 09:53:22 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/011974	Claim	Damage	Norazura- Hadiah Mira Cantik	Credit Account	V177063035567001	Yes	Force Majeure	Express	Pending by Operation	3728.08		3-3-2026 05:55:31 PM	10-4-2026 10:23:40 AM	17-3-2026 05:55:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/011973	Claim	Lost	ML127	Credit Account	V177174272431001				Rejected	2000.00		3-3-2026 05:36:07 PM		17-3-2026 05:36:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/011972	Claim	Lost	JIAEN	Credit Account	6567898234				Rejected	781.01		3-3-2026 05:32:35 PM		17-3-2026 05:32:35 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/011971	Claim	Damage	Amy Wong	Credit Account	772161143				Rejected	32.00		3-3-2026 05:25:52 PM		17-3-2026 05:25:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/011970	Claim	Damage	CHA BEE HONG	Credit Account	V177062728255001	Yes	Force Majeure	Express	Pending by Claim Dept	0.00		3-3-2026 04:09:05 PM	5-6-2026 11:05:08 AM	17-3-2026 04:09:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/011969	Claim	Damage	Tony lim	Credit Account	V177174072093001				Rejected	17.00		3-3-2026 03:07:49 PM		17-3-2026 03:07:49 PM			Audit Trail	Download Incident Report	Download Claim Form

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