1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/03/V1/001005	Claim	Damage	TND EXPRESS	Credit Account	TND2800059563				Rejected	504.00		7-3-2022 04:10:10 PM		21-3-2022 04:10:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V1/001004	Claim	Damage	K KONG HOME DECOR MATERIALS	Credit Account	ZND164607482451	Yes	Force Majeure	Parcel	Rejected	300.00		7-3-2022 02:09:15 PM		21-3-2022 02:09:15 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V1/001003	Claim	Short Piece	Valarie Chong	Credit Account	ZND164607705833	No	Hub/Depo/Station Handling Issue	Styrofoam/Polyfoam	Pending Responsible Staff Details	439.40	200.00	7-3-2022 01:10:40 PM	24-3-2022 12:23:30 PM	21-3-2022 01:10:40 PM	22-3-2022 12:21:13 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V1/001002	Claim	Damage	Hj Abdullah Ali	Credit Account	ZND164606482780	Yes	Force Majeure	Parcel	Rejected	2213.00		7-3-2022 11:57:29 AM		21-3-2022 11:57:29 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V1/001001	Claim	Damage	MOHD AFIQ BIN YAAKOB	Credit Account	ZND164485741855	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	0.00		7-3-2022 11:36:55 AM		21-3-2022 11:36:55 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V1/001000	Claim	Damage	FOO BEE SUAN	Credit Account	ZND164607587057				Rejected	150.00		7-3-2022 11:28:40 AM		21-3-2022 11:28:40 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V1/000999	Claim	Damage	Xavier lim	Credit Account	ZND164506223780	No	Packaging Problem (Sender)	Parcel	Rejected	362.00		6-3-2022 10:43:25 PM		20-3-2022 10:43:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V1/000998	Claim	Damage	Xavier lim	Credit Account	ZND16450623780				Info Incomplete	362.00		6-3-2022 10:37:44 PM	10-3-2022 11:44:52 AM	20-3-2022 10:37:44 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V1/000997	Claim	Damage	LIEW BEE KHEE	Cash	ZND164606321768	No	Force Majeure	Parcel	Pending Responsible Staff Details	17.00	170.00	6-3-2022 04:28:32 PM	29-4-2022 05:38:24 PM	20-3-2022 04:28:32 PM	27-4-2022 05:38:00 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V1/000996	Claim	Damage FreshBox	Ivy	Credit Account	ZND164606490433	No	Hub/Depo/Station Handling Issue	Styrofoam/Polyfoam	Pending Responsible Staff Details	369.70	200.00	6-3-2022 02:10:01 PM	31-3-2022 03:29:33 PM	20-3-2022 02:10:01 PM	29-3-2022 03:20:31 AM		Audit Trail	Download Incident Report	Download Claim Form

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