1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/04/V1/001096	Claim	Damage	NURFARAHANUM BINTI KAMARUDDIN	Credit Account	ZND164722753146	No	Force Majeure	Parcel	Rejected	180.00		1-4-2022 11:53:03 AM		15-4-2022 11:53:03 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/04/V1/001095	Claim	Damage	poon kin kuan	Credit Account	ZND164814648527	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	267.23	200.00	1-4-2022 10:52:22 AM	17-4-2022 01:37:56 PM	15-4-2022 10:52:22 AM	15-4-2022 01:35:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V2/001011	Appeal	Damage	TND EXPRESS	Credit Account	TND2800059563	No	Hub/Depo/Station Handling Issue	Parcel	Completed	50.00	50.00	8-3-2022 03:00:06 PM		22-3-2022 03:00:06 PM	22-8-2022 11:21:16 AM	22-8-2022 11:25:18 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V2/000985	Appeal	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	CND164505735543015	No	Force Majeure	Parcel	Completed	100.00	200.00	1-3-2022 06:58:27 PM		15-3-2022 06:58:27 PM	1-4-2022 02:54:06 AM	1-4-2022 02:55:02 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V2/000984	Appeal	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	ZND164505136630	No	Force Majeure	Parcel	Completed	100.00	100.00	1-3-2022 06:31:06 PM		15-3-2022 06:31:06 PM	1-4-2022 03:04:16 AM	1-4-2022 03:04:57 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V1/001094	Claim	Lost	HO CHAI LAI	Cash	ZND164813714018				Info Incomplete	200.00		31-3-2022 02:33:00 PM	6-4-2022 08:56:38 AM	14-4-2022 02:33:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V1/001093	Claim	Damage	JO DECOR FURNITURE	Credit Account	ZND164723089299	No	Force Majeure	Parcel	Rejected	200.00		31-3-2022 11:29:34 AM		14-4-2022 11:29:34 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V1/001092	Claim	Damage	RICKY CHUA	Credit Account	ZND164723335570				Rejected	15.00		31-3-2022 10:48:28 AM		14-4-2022 10:48:28 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V1/001091	Claim	Lost	PKT E-COMMERCE SDN BHD	Credit Account	ZND163917297595	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	89.90	89.00	30-3-2022 02:23:54 PM	21-5-2022 11:14:50 AM	13-4-2022 02:23:54 PM	19-5-2022 10:44:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V1/001090	Claim	Lost	PKT E-COMMERCE SDN BHD	Credit Account	ZND163699950275	No	Driver Issue	Parcel	Pending Responsible Staff Details	780.00	200.00	30-3-2022 02:17:45 PM	23-4-2022 11:11:30 AM	13-4-2022 02:17:45 PM	21-4-2022 11:10:20 AM		Audit Trail	Download Incident Report	Download Claim Form

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