1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/05/V1/001306	Claim	Damage FreshBox	DANIEL TAN	Credit Account	ZND165093775218	No	Driver Issue	Premium	Rejected	20.00		17-5-2022 02:21:40 PM		31-5-2022 02:21:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/05/V1/001305	Claim	Damage	MATTRESS PREMIUM OUTLET	Credit Account	ZND165095005924	No	Force Majeure	Bulky	Rejected	200.00		17-5-2022 02:05:56 PM		31-5-2022 02:05:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/05/V1/001304	Claim	Short Piece	das abdul global sdn bhd	Credit Account	CND164973975762001	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	140.00		17-5-2022 01:02:07 PM		31-5-2022 01:02:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/05/V1/001303	Claim	Damage	ASJ Solutions Sdn Bhd	Credit Account	ZND165093695950	No	Force Majeure	Parcel	Pending Responsible Staff Details	124.90	124.00	17-5-2022 11:24:08 AM	20-6-2022 11:18:09 AM	31-5-2022 11:24:08 AM	18-6-2022 11:13:15 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/05/V1/001302	Claim	Missing Content	books n bobs	Credit Account	ZND165095418724				Rejected	20.57		17-5-2022 11:17:47 AM		31-5-2022 11:17:47 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/05/V1/001301	Claim	Damage FreshBox	Tan Ai Ling	Credit Account	ZND165092773130	No	Misrouted Issue	Parcel	Pending Responsible Staff Details	147.80	147.80	17-5-2022 09:37:56 AM	5-6-2022 12:10:09 PM	31-5-2022 09:37:56 AM	3-6-2022 11:48:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/05/V1/001300	Claim	Damage	grow with me premium baby store	Credit Account	ZND165095064990	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	189.00		17-5-2022 12:41:40 AM		31-5-2022 12:41:40 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/05/V1/001299	Claim	Damage	JM CONCEPT FURNITURE SDN BHD	Cash	CND165095938857001	No	Hub/Depo/Station Handling Issue	Bulky	Rejected	699.00		16-5-2022 06:16:28 PM		30-5-2022 06:16:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/05/V1/001298	Claim	Damage	Tan Ziheng	Credit Account	ZND165092761359	No	Packaging Problem (Sender)	Parcel	Rejected	228.00		16-5-2022 04:50:21 PM		30-5-2022 04:50:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/05/V1/001297	Claim	Damage	King Kong Wall Decor Sdn Bhd	Credit Account	ZND165093953258	Yes	Hub/Depo/Station Handling Issue	Bulky	Rejected	760.00		16-5-2022 04:02:09 PM		30-5-2022 04:02:09 PM			Audit Trail	Download Incident Report	Download Claim Form

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