1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/07/V1/001612	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	LCWH120722A	No	WareHouse Handling Issue	Parcel	Pending Responsible Staff Details	200.00	200.00	12-7-2022 04:34:11 PM	6-10-2022 10:12:44 AM	26-7-2022 04:34:11 PM	4-10-2022 10:12:00 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/07/V1/001611	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	LCWH120722	No	WareHouse Handling Issue	Parcel	Pending Responsible Staff Details	200.00	200.00	12-7-2022 03:57:11 PM	6-10-2022 10:11:54 AM	26-7-2022 03:57:11 PM	4-10-2022 10:10:59 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/07/V1/001610	Claim	Missing Content	WONG PEE THOW	Credit Account	ZND165513902422				Rejected	1000.00		12-7-2022 03:10:14 PM		26-7-2022 03:10:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/07/V1/001609	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND165613700768	No	Force Majeure	Parcel	Pending Responsible Staff Details	799.00	200.00	8-7-2022 08:07:50 PM	25-8-2022 09:21:12 AM	22-7-2022 08:07:50 PM	23-8-2022 09:20:06 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/07/V1/001608	Claim	Lost	SF International Malaysia	Credit Account	SF1155632432991	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	167.00	167.00	8-7-2022 04:36:32 PM	24-9-2022 10:21:10 AM	22-7-2022 04:36:32 PM	22-9-2022 10:20:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/07/V1/001607	Claim	Damage	LnQ Collection	Credit Account	ZND165612234837				Rejected	0.00		8-7-2022 03:06:54 PM		22-7-2022 03:06:54 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/07/V1/001606	Claim	Damage	Juara Teguh Enterprise	Credit Account	ZND165090073065				Info Incomplete	550.00		8-7-2022 12:27:04 PM	15-7-2022 10:54:45 AM	22-7-2022 12:27:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/07/V1/001605	Claim	Damage	JUARA TEGUH ENTERPRISE	Credit Account	ZND165611564430				Info Incomplete	320.00		8-7-2022 12:13:31 PM	15-7-2022 10:53:02 AM	22-7-2022 12:13:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/07/V1/001604	Claim	Damage	Mohd Afiq Bin Yaakob	Credit Account	ZND164485741855				Rejected	300.00		8-7-2022 10:14:33 AM		22-7-2022 10:14:33 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/07/V1/001603	Claim	Damage FreshBox	Siti Sarah Fadzil	Cash	ZND165612190195				Rejected	200.00		7-7-2022 10:54:40 PM		21-7-2022 10:54:40 PM			Audit Trail	Download Incident Report	Download Claim Form

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