1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/09/V1/001931	Claim	Lost	MMATRIX	Credit Account	ZND166024832055	No	Hub/Depo/Station Handling Issue	Premium	Info Incomplete	999.00		20-9-2022 01:47:49 PM		4-10-2022 01:47:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/09/V1/001930	Claim	Lost	Basket N Joy	Credit Account	HTG1662183285651	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	220.00	200.00	20-9-2022 11:49:26 AM	21-10-2022 08:53:29 AM	4-10-2022 11:49:26 AM	19-10-2022 08:49:45 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/09/V1/001929	Claim	Damage	VC FURNITURE	Credit Account	CHTG1662609917897001				Rejected	3789.50		20-9-2022 11:40:44 AM		4-10-2022 11:40:44 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/09/V1/001928	Claim	Damage	ROSLI AWANG	Credit Account	ZND166300718486	No	Force Majeure	Bulky	Pending Responsible Staff Details	90.00	90.00	20-9-2022 11:26:03 AM	21-10-2022 09:18:08 AM	4-10-2022 11:26:03 AM	19-10-2022 09:15:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/09/V1/001927	Claim	Damage FreshBox	SKY FORTUNE LOGISTICS-BMS	Credit Account	ZND166301416503	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff Details	250.00	200.00	20-9-2022 10:19:21 AM	11-12-2022 03:28:55 PM	4-10-2022 10:19:21 AM	9-12-2022 03:24:30 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/09/V1/001926	Claim	Damage	Kai Xiang Yeo	Credit Account	ZND166188267274				Info Incomplete	250.00		19-9-2022 11:38:37 PM	22-9-2022 04:07:16 PM	3-10-2022 11:38:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/09/V1/001925	Claim	Damage	Kai Xiang Yeo	Credit Account	ZND166265095615				Rejected	500.00		19-9-2022 11:11:32 PM		3-10-2022 11:11:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/09/V1/001924	Claim	Damage	FAUSTINO ASIA SDN BHD	Credit Account	ZND166300545365	No	Force Majeure	Parcel	Rejected	111.00		19-9-2022 05:26:01 PM		3-10-2022 05:26:01 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/09/V1/001923	Claim	Damage	Muhammad Aiman Arif bin Zamri	Cash	ZND166299714346				Rejected	4290.00		19-9-2022 01:04:20 PM		3-10-2022 01:04:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/09/V1/001922	Claim	Damage	KETO SDN BHD	Credit Account	ZND166300570961				Rejected	173.00		19-9-2022 10:16:40 AM		3-10-2022 10:16:40 AM			Audit Trail	Download Incident Report	Download Claim Form

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