1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/12/V1/002435	Claim	Damage	FAYEYANG (under FURNIMALL(M) SDN BHD)	Credit Account	ZND167153769953				Rejected	43.80		27-12-2022 11:42:49 AM		10-1-2023 11:42:49 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002434	Claim	Damage	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND167045859441	No	Force Majeure	Parcel	Pending Responsible Staff Details	60.00	60.00	27-12-2022 09:50:12 AM	3-2-2023 11:32:07 AM	10-1-2023 09:50:12 AM	1-2-2023 11:29:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002433	Claim	Damage	MMATRIX Sdn Bhd	Credit Account	ZND166265013824	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	2099.00	200.00	27-12-2022 09:22:30 AM	12-3-2023 03:05:42 PM	10-1-2023 09:22:30 AM	10-3-2023 03:01:24 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002432	Claim	Damage	Gubi Hub Venture	Credit Account	ZND167154216753	No	Driver Issue	FreshBox	Rejected	240.00		26-12-2022 09:24:40 PM		9-1-2023 09:24:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002431	Claim	Damage	K&N CABINET FURNITURES	Credit Account	ZND167043259038	No	Force Majeure	Parcel	Pending Responsible Staff Details	200.00	200.00	26-12-2022 01:52:35 PM	11-1-2023 05:43:49 PM	9-1-2023 01:52:35 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002430	Claim	Lost	Ophelia Global Sdn Bhd	Credit Account	ZND167043937233	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	108.00		26-12-2022 08:53:31 AM		9-1-2023 08:53:31 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002429	Claim	Damage FreshBox	Beh Sai Heng	Credit Account	ZND167154338134	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	105.00	200.00	25-12-2022 11:48:40 PM	7-1-2023 05:03:25 PM	8-1-2023 11:48:40 PM	5-1-2023 04:49:32 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002428	Claim	Damage FreshBox	Eugene Lim	Cash	ZND167153940833	No	LineHaul Connectivity Issue	FreshBox	Completed	259.00	200.00	24-12-2022 07:19:35 PM		7-1-2023 07:19:35 PM	22-2-2023 01:43:04 AM	5-4-2023 03:47:45 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002427	Claim	Damage	Mont Hub Marketing	Credit Account	ZND167154514415				Rejected	380.00		24-12-2022 02:52:38 PM		7-1-2023 02:52:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/12/V1/002426	Claim	Damage FreshBox	NOR AZWAN BIN ARIPIN	Credit Account	ZND167153942431	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff Details	216.00	200.00	24-12-2022 11:55:00 AM	3-2-2023 10:05:08 AM	7-1-2023 11:55:00 AM	1-2-2023 09:15:28 AM		Audit Trail	Download Incident Report	Download Claim Form

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