1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/03/V1/002960	Claim	Lost	ESPING CORPORATION SDN BHD / TIFFANY	Credit Account	ZND167466342720	No	Hub/Depo/Station Handling Issue	Value Pack	Pending Responsible Staff Details	71.00	71.00	3-3-2023 11:24:35 AM	25-3-2023 09:08:40 AM	17-3-2023 11:24:35 AM	23-3-2023 09:02:30 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/002959	Claim	Damage	CM Wan	Credit Account	ZND167586822560	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	374.45	200.00	3-3-2023 10:38:44 AM	1-4-2023 03:39:07 PM	17-3-2023 10:38:44 AM	30-3-2023 03:32:24 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/002958	Claim	Delay Delivery Premium Parcel	Wincy Ng	Credit Account	ZND167586963119	No	Misrouted Issue	FreshBox	Pending Responsible Staff Details	275.00	200.00	3-3-2023 09:44:11 AM	19-3-2023 02:48:28 PM	17-3-2023 09:44:11 AM	17-3-2023 02:40:21 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/002957	Claim	Lost	TOMATO OS (GLOBAL) SDN BHD	Credit Account	ZND167581866187	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	59.00	49.00	3-3-2023 08:46:26 AM	21-4-2023 03:41:49 PM	17-3-2023 08:46:26 AM	19-4-2023 03:23:12 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/002956	Claim	Missing Content	YAMEI	Credit Account	YMMY30333992				Rejected	1122.00		2-3-2023 05:57:18 PM		16-3-2023 05:57:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/002955	Claim	Damage	KOZE FURNITURE	Credit Account	CND167583763309003	No	Force Majeure	Express	Rejected	532.99		2-3-2023 04:35:07 PM		16-3-2023 04:35:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/002954	Claim	Damage	Syazana Said	Credit Account	ZND167586222414	No	Force Majeure	Express	Pending Responsible Staff Details	349.00	200.00	2-3-2023 01:32:24 PM	16-3-2023 02:50:11 PM	16-3-2023 01:32:24 PM	14-3-2023 02:46:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/002953	Claim	Damage	Imperium Properties Sdn Bhd	Credit Account	ZND167346813289				Info Incomplete	1771.29		2-3-2023 12:33:34 PM	5-3-2023 04:32:30 PM	16-3-2023 12:33:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/002952	Claim	Damage	ASJ Solutions Sdn Bhd	Credit Account	ZND167585902256				Rejected	204.10		2-3-2023 12:22:19 PM		16-3-2023 12:22:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/002951	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND167584327975	No	Hub/Depo/Station Handling Issue	Express	Rejected	149.00		2-3-2023 12:17:40 PM		16-3-2023 12:17:40 PM			Audit Trail	Download Incident Report	Download Claim Form

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