1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/03/V1/003040	Claim	Damage	LAU SONG SENG	Credit Account	ZND167817185006	No	Hub/Depo/Station Handling Issue	Express	Rejected	1051.48		16-3-2023 10:03:01 AM		30-3-2023 10:03:01 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/003039	Claim	Damage	LAU SONG SENG	Credit Account	ZND167817039286	No	Hub/Depo/Station Handling Issue	Express	Rejected	140.30		16-3-2023 09:55:40 AM		30-3-2023 09:55:40 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/003038	Claim	Damage	KOXE FURNITURE	Cash	ZND167816921711				Info Incomplete	284.00		16-3-2023 09:31:08 AM	18-3-2023 05:21:24 PM	30-3-2023 09:31:08 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/003037	Claim	Lost	V & S SUCCESS ENTERPRISE	Credit Account	ZND167465742811				Rejected	50.00		15-3-2023 11:15:54 PM		29-3-2023 11:15:54 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/003036	Claim	Damage FreshBox	AGNA TRADING	Credit Account	ZND167836851951	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	400.00	200.00	15-3-2023 10:17:27 PM	17-5-2023 04:28:35 PM	29-3-2023 10:17:27 PM	15-5-2023 04:23:19 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/003035	Claim	Damage	CM Wan	Credit Account	ZND167837383468	No	Force Majeure	Express	Pending Responsible Staff Details	129.38	129.38	15-3-2023 05:28:01 PM	21-4-2023 03:58:45 PM	29-3-2023 05:28:01 PM	19-4-2023 03:23:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/003034	Claim	Lost	BRAND ZOOM THREE SIXTY SOLUTION	Credit Account	ZND167777049677	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	48.90	48.90	15-3-2023 05:24:42 PM	5-4-2023 09:33:41 AM	29-3-2023 05:24:42 PM	3-4-2023 09:22:30 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/003033	Claim	Damage	NG YAP SIANG	Credit Account	ZND167838205967				Info Incomplete	78.00		15-3-2023 04:06:52 PM	18-3-2023 05:13:25 PM	29-3-2023 04:06:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/003032	Claim	Damage	Chul Kim	Credit Account	CND167816253737004	No	Hub/Depo/Station Handling Issue	Express	Rejected	3400.00		15-3-2023 03:52:51 PM		29-3-2023 03:52:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/03/V1/003031	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND167817082466	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	30.00	30.00	15-3-2023 03:38:56 PM	5-4-2023 09:22:30 AM	29-3-2023 03:38:56 PM	3-4-2023 09:19:50 AM		Audit Trail	Download Incident Report	Download Claim Form

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